Why you need more than one bank account

Having one bank account isn’t just risky, it could be costing you cash.

Lots of people only have one current account. And if they’ve not yet switched it for some free cash, they’ve probably had it for a long time.

But limiting yourself to a single account – whether through loyalty, indifference or simply not knowing you can have more – is a bad idea.

And opening up new accounts can bring benefits when managing and accessing your money – and even making some extra cash.

Keep reading or watch this video to see why I think you should have more than one account. 

Some articles on the site contain affiliate links, which provide a small commission to help fund our work. However, they won’t affect the price you pay or our editorial independence. Read more here.

Can you have more than one current account?

Let’s get this cleared up first. Even though many think they can only have one, there’s actually no limit to how many you can open from different banks. You might even be able to have more than one from the same institution.

Due to my job, I’ve got a number of current accounts (it’s actually up to 23 now), but most of you won’t need anything near that many. In fact even just having two can be enough. 

And there’s very little risk in opening and running multiple accounts. I’ve shared a few things to consider further down the article.

10 reasons to have more than one current account

Here are the main reasons I think you should open up extra accounts.

If your bank has technical issues

We rely so much on online and app banking nowadays that not having access for even a few hours can be much more than an inconvenience.

This week Lloyds, Halifax and Bank of Scotland apps were all down thanks to the Amazon Web Services downtime, and that’s not the first time something like this has happened.

The TSB debacle a few years ago saw people unable to access their wages or pay their rent. Though the length of time the TSB systems were down has been an isolated incident, occurrences of website crashes and app downtime for hours are increasingly frequent at a number of banks.

And the risk of this happening to your bank is the number one reason why I think you should have at least two current accounts. In this second account put enough money in there that you can cover essentials for a few days. If you can put more, then even better.

Make sure that this second account isn’t part of the same group as these tend to share technical systems. So If you’ve got a Halifax account, make sure the second isn’t Lloyds, and visa versa. And the same for Natwest/RBS. I think First Direct and HSBC have different systems but it’s can’t hurt to do the same.

To separate your savings

When I was younger I was guilty of just having all my money in one account – savings and spending. Which meant that I didn’t ever really know how much I had in savings, and it was possible to “accidentally” dip into those funds with everyday spending.

The answer to avoid this is to open up a separate account and move all your savings over. Then set up a standing order to regularly move more money each month.

You could of course put this cash in a normal savings account, but the top rates right now are in a handful of current accounts.

You can get 6% on up to £4,000 with Santander, while there’s 5% for one year on up to £1,500 with Nationwide’s FlexDirect. You can also get even better rates, between 6.25% and 7.1% in linked regular saver accounts with First Direct, Co-op Bank, Lloyds, Nationwide and Zopa that require a current account with that bank.

These are far higher than you’ll get anywhere else for cash savings right now. I’ve written more about the best place for savings here.

To keep your overdraft debt separate

This trick also works if you have a huge overdraft. If you’re regularly in the red, it can be hard to track how much if you’re also spending out of the same account.

But if you open a separate account for your everyday spending, you can begin to treat and manage the overdraft debt as you would any other owed money, such as a loan or credit card. That’ll help you focus on clearing it (especially since you’re likely paying a huge 40% interest on that cash).

To protect your cash from scammers

Sadly there are more and more scams aimed at your bank accounts. From fake phone calls through to phone thefts, you’re at risk if you have all your cash sitting on one place.

Of course, if a crook does get access to one account, they might also be able to access others at the same time, so make sure your accounts are protected in advance.

To manage your money with someone else

Every couple manages their money differently. Some only have their own accounts and that can work fine. But joint accounts are particularly good for joint expenses.

You need to have a chat with your partner about what works best for you, and it could be a joint account is a bad idea – especially since it will link you on things like your credit report.

For help with budgeting

I think it’s worth having a separate account too for your everyday spending. You only move over the cash you want to part with, whether on a weekly or monthly basis. Ultimately this will stop you overspending and also help you keep track of where your cash is going.

There are certain accounts that make this a lot easier. Monzo, Chase, HyperJar and Starling are all really good accounts for this as they also have additional pots or spaces to further break down your spending.

To make some money

If you only want a maximum of two bank accounts a really good option is to make sure one of them is going to be making you money.

There are plenty of accounts offering freebies such as Disney+ and cinema tickets or even money each month. The more of these you have the more you’ll get.

The best is probably a cashback current account. One from Chase will pay you 1% back on supermarket and transport spending via the debit card. The other from Santander earns 1% cashback on your bills. Unless you don’t pay things like Council Tax, energy or broadband bills then you will make money.

To keep switching

I’ve made a lot of cash by switching from bank to bank and nabbing incentive bonuses each time. Now some people struggle with the idea of switching once, let alone repeatedly, and in part that’s because they like the bank they are with.

Well you can get around this by having a separate account that you just use for switching. The offers come and go (there have been none during lockdown), but there’s no harm having an account ready for if/when offers appear.

If you need to go into a branch

I’d also try to ensure one of your accounts – and again this can work if you only have two accounts – has a branch that you can physically walk into if you need to. 

Though I rarely need to go into a branch these days, there are times I do. In the last few years I’ve had to take out a large amount of cash, sign forms and pay in cheques (though as I wrote some banks allow you scan cheques via the app). Going back not too much further, I popped into a Halifax after there were some fraudulent transactions on my card. 

Yes you can cover a lot of this online or over the phone, but I like the option to go into a branch if I feel the need. And if you’ve multiple accounts it’s easy enough to make sure one of those is local.

For fee-free overseas spending

A final one to add to your wallet is an account with Chase, Starling, HyperJar, First Direct, Monzo and others all offering fee-free spending abroad. Here’s more in guide to specialist travel cards.

Multiple current accounts and your credit score

Before applying for a new account, make sure your credit report is up to date and there aren’t any obvious warning signs. This is because you will be credit checked each time you open an account (except with Monzo, Chase or Starling).

It’s worth spacing the applications out rather than doing them all at once. And if you’re thinking of applying for a mortgage in the next six months it’s wise to just hold off until that has gone through. But the risk is minimal.

I’ve written more about how bank switching impacts credit scores here.

Opening up additional current accounts

It’s very easy. You simply pick which account you want to open and go through the application process. You’ll enter details about your address history and income, and share ID such as your passport or driving licence.

Some accounts will let you do this completely online, and will absolutely be the case for digital only banks such as Monzo, Starling and Virgin Money. You’ll probably need to upload photos of ID.

Others might require you to visit a branch with ID to complete the process. I can’t say which ones will and won’t ask for this, but this happened for my Natwest and Barclays applications.

How to manage multiple current accounts

Some benefits that come with additional accounts require things like additional direct debits or minimum payments in every month. But there are tricks to manage this.

You might also struggle to keep tabs of your many accounts, but some banks let you add on accounts from other banks, while there are apps like Snoop and MoneyHub which aggregate all your balances onto one screen. Password managers such as Bitwarden also allow you to safely store all those different passwords and usernames.

And those only really become issues if you are having lots of accounts. If we’re talking about opening just two, three or maybe four accounts you shouldn’t have any problems.

Our podcast

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What is a good credit score?

When is your credit rating good or bad? And what does it mean?

I’ve got four different credit scores. 1,245, 999, 970 and 671. Is one better than the other? You’d assume that since 1250 is highest, that’s my best one. And the lowest at 671 needs some work.

But all are actually classed as “excellent”. And the 1,250 and 999 are from the exact same data – but with different ranges.

So it’s clear that it’s not a simple case of saying the higher the number is better!

In this article I’ll help you get an idea of how good your score actually is, and how the different classifications of bands could impact your changes of borrowing money and applying for credit.

Some articles on the site contain affiliate links, which provide a small commission to help fund our work. However, they won’t affect the price you pay or our editorial independence. Read more here.

The problems with credit score ranges

The main issue with credit scores is there isn’t just one. In fact there are three different companies providing scores, and they don’t all use the same data about your finances.

Another problem with credit scores is they’re calculated in completely different ways. You can’t really use a number to say if it’s good or bad without the wider context such as the range that number is taken from. Some are out of around 1,250, others out closer to 700.

And, to complicate it even more, the companies you apply to don’t actually use these scores! They access the data behind the scores from the credit reference agencies alongside any information you provide. They also look for different things depending what you’re applying for.

So clearly it’s not always so obvious what a good score is and to know whether you’re going to be accepted for whatever credit youre applying for.

What credit scores are excellent, good, fair and poor?

Here’s how the three different credit reference agencies class each score, as well as their own ranges.

Experian

Experian is the biggest of the agencies. They score out of 999, but are changing to out of 1250 by the end of 2025. Accounts are gradually being moved to the new system from mid-November.

However, some bank apps that show you your Experian score will use the old range, out of 999.

Experian credit score ranges (new system)

  • Excellent 1,121-1,250
  • Very good 1,001-1,120
  • Good 861-1,000
  • Fair 641-860
  • Low 0-640

Experian credit score ranges (old system)

  • Excellent 961-999
  • Good 881-960
  • Fair 721-880
  • Poor 561-720
  • Very poor 0-560

What Experian’s changes mean for you

There’s a good chance the new larger range will mean you move up or down a tier. Experian say two in five (42%) will see an increase in score or band.

However, a similar number (44%) will go down a band. The rest will be in the same band but see a lower score (for instance they were 999 on the old system, but aren’t 1,250 on the new one).

The big thing to note here is if your score or band is worse under the new system, it doesn’t actually mean it’ll be any harder to get credit when you apply.

Experian told me that you’ll be able to see if recent action has impacted your new score, so you’ll be able to tell if a drop is down to the new bands or something else.

The new scores also take into account things that previously were missed off. This includes positive actions such as rent payments, overpaying mortgages and clearing an overdraft. Negative impacts that could now be reflected include taking money out with a credit card.

You’ll notice too that Experian has swapped “poor” for “low”. This is because they found the old wording discouraged people from trying to improve their score.

Equifax

Equifax changed their range from 1-700 to 1-1,000 back in 2021.

Equifax credit score ranges

  • Excellent 811+
  • Very Good 671-810
  • Good 531-670
  • Fair 439-530
  • Poor 0-438

Transunion

TransUnion, which you can access for free through Credit Karma, scores out of 710.

Transunion credit score ranges

  • Excellent 628+
  • Good 604-627
  • Fair 566-603
  • Needs work 1-565

What’s an average credit score in the UK?

Experian offers a map where you can break down scores by regions (and age too if you want). For Manchester the average credit score is 743, which ranks as the bottom end of Fair. For Bristol, it’s 805, halfway through Fair, while Tonbridge in Kent comes in at 844, near the top of Fair.

How important is a credit score?

The most important thing to say here is credit scores don’t actually mean anything definitively. They’re an indicator of how good or bad your credit report is (I’ve explained more in this article about credit reports).

But this isn’t the only information lenders take into account. Extra details you provide, such as your salary, could help or hinder your chances of acceptance. In fact, they won’t even see this score, and will create their own version of it based on their own criteria, the info on your credit report and the extra details they have.

Really the number itself is pretty meaningless, except to measure your progress when trying to improve it. If you see it go up you know you’re doing the right things.

If you see it dip then it could be a sign you need to take some actions – though it’ll always fall a little after a new application and will right itself after a while.

What do the different credit score ranges mean?

Really it’s probably better to look at the category your credit score sites in. Broadly scoring in the different ranges from excellent down to very poor is likely to mean the following:

What an excellent credit score means

Across the agencies “excellent” suggests you’ll probably get accepted for most types of credit and be offered the best rates and deals. But there’s no guarantee and you could still get rejected when you apply.

What a very good credit score means

A “very good” credit score indicates you will usually be accepted for credit, though you might not get the best deals.

What a good credit score means

A “good” score means there is still a decent chance you’ll get accepted but you won’t get the best deals or rates. For example, you might get a lower credit limit or a shorter 0% period. It’s even more important to use soft checks, particularly on credit card applications, to find out who will accept you.

What a fair credit score means

An “average” or “fair” score likely means your options will be more limited, and subject to higher interest rates or lower credit and borrowing limits.

What a poor / low / needs work credit score means

If your score is classed as “low”, “poor” or “needs work” – and it’s likely you’ll be seen as high risk to lend to therefore far less likely to be accepted when applying for credit, or only be able to get products with high interest rates.

How to check your credit score

Good news! You don’t need to pay to check your score, or more importantly, your credit report. We’ve written more detail on the free credit report sites here.

eBay deals

Here’s where I’ll post any particularly decent eBay deals and offers, whether selling or buying!

As you’d expect there are thousands of different products! Often you’ll see well-known shops selling on eBay now at prices less than their own website. Office and Argos are just some with “outlet” shops on eBay.

Some articles on the site contain affiliate links, which provide a small commission to help fund our work. However, they won’t affect the price you pay or our editorial independence. Read more here.

Buying offers

20% off on eBay

Another eBay deal, this time offering 20% off a huge variety of retailers. The code for 20% is MERRY20. The code expires at midnight on 16 December 2025.

There’s a minimum spend of £9.99 and the max discount is £75. The code can be used three times.

Do always price check elsewhere before buying though as they could be cheaper even without the discount.

TopCashback: £20 bonus when you spend £10

You can get an exclusive £20 new member bonus. You need to spend £10 via one of the retailers listed on TCB to get this bonus, and that includes eBay. You must go via this link or the button below.

Read the full terms and conditions when you click through. Ends 31 March 2026.

Quidco: £20 bonus when you spend £10

The best Quidco deal is for subscribers to our free newsletter who get access to an exclusive £20 first-time bonus when they spend £10. Though you can use this at any shop, it also includes eBay. You’ll also get the cashback offered on top.

Once you sign up, you’ll need to click on the sign-up confirmation email that will be sent immediately. If you don’t see it, please check your spam folders as it could be there, and then add our email address to your safe senders list.

Then look for a special email that will be sent to you with the exclusive Quidco sign-up link. Make sure to read the terms and conditions on Quidco’s website before making your first purchase to ensure it tracks.

This offer is due to end 31 December 2025, but will hopefully be extended.

Featured switching deal
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  • Switch bonus
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  • FSCS Protected? Yes
  • Switch bonus requirements Switch using the Current Account Switch Service and close your old account within 60 days of starting the switch
  • Deposit requirements Deposit £1,500 in the first 60 days from opening the account
  • Direct debits transferred over Set up two Direct Debits before or after the switch from a selected list of household bills
  • Existing customers? Can't have held any Santander current account on 1 January 2025
  • Restrictions Can't have received a switching bonus from Santander already, offer limited to once per person
  • Eligible accounts Open a new or hold an existing Everyday, Edge, Edge Up or Edge Explorer current account

Selling offers

Are cinema memberships worth the money?

Get unlimited tickets for a monthly fee.

How often do you have to use ODEON Limitless, Cineworld Unlimited, Everyman Everywhere and other movie memberships to make them worthwhile?

Some articles on the site contain affiliate links, which provide a small commission to help fund our work. However, they won’t affect the price you pay or our editorial independence. Read more here.

How cinema memberships work

There are two core types of memberships for the main cinema chains. The all-you-can-watch options will let you go every day, even more than once each day, if you want. The others will get you a handful of free tickets and then discounts on future ones.

Often you’re limited to just standard 2D screenings in normal seats, but some will let you access 3D showings, recliner seats and even event cinema such as theatre – though you’ll pay more for the privilege.

You can see the breakdown of ODEON MyLimitless, Cineworld Unlimited, Everyman, Curzon and Picturehouse memberships further down the page. But first, my thoughts on how to decide what represents good value.

Should you get a cinema membership?

I think value from cinema memberships comes down to three factors. If you can justify at least two of them, then potentially go for it.

How often will you go?

First is the most important, and it’s one very simple number – how often are you really going to go? Back in my 20s, my record was 60 times in a year, but even I found that too much. I forgot half the things I saw!

I think if you can commit to going roughly two or three weeks out of four (between 26 and 40 visits a year) then you’ll likely be getting a bargain. These are the key numbers I’ve used in the comparisons below, but that’s still a lot of films to see. Go less than this and the savings tend to be less likely.

Can you commit to just one cinema?

Next you need to consider if you’re likely to still visit other cinema chains. That could be because there aren’t many screens or certain films aren’t showing where you’ve got your membership – often the case for independent or foreign films. Perhaps it’s just a logistical matter because mates want to go elsewhere or you can only make a screening at 8pm.

There’s absolutely no point shelling out for an unlimited membership if you’re going to see movies elsewhere too.

But if you’ve only got one cinema then this is less of a problem.

Can you get a better deal elsewhere?

Finally, I’ve always managed to find deals to cut the price of my tickets. From six free ODEON or Vue tickets with Lloyds Bank through to a £1 hack that’ll get you 2-4-1 Meerkat Movies. These can work out cheaper than the memberships, and give you so much more flexibility.

Of course, some of these memberships can also be used alongside other deals. There are tricks mentioned below for both Everyman and Cineworld memberships which effectively give you free tickets for two people if you go certain days. Bargain!

The best cinema deals

Our pick of the best offers in our dedicated cinema deals page

Will I get one of the memberships?

When I lived in London I saw no point getting one of the annual cinema memberships. First, there are dozens of ways to get cheap tickets, meaning I rarely paid more than £6 a ticket in the capital. Second, you are tied to going to just one chain, which doesn’t work if the film you want to see at the time you want to go is at a cinema you can’t use your membership.

But now I’m out of London, my options are much smaller. We’ve actually only got two cinemas in town – an ODEON and an Everyman. Both offer membership schemes that let you go as much as you want. Are they worth shelling out for?

Having checked out all the deals, the cinema geek side of me is very tempted by the Everyman Everywhere membership – but only if I’m willing to go every week.

However, thanks to various deals, I tend to get more than 20 free tickets elsewhere each year, as well as a dozen or so free rental vouchers. Combined with so many fantastic TV shows on Disney, Apple and the BBC I don’t think I’d be able to get enough value from a membership.

Plus I still like to have the choice of where I go and I’ve enough money-saving tricks up my sleeve that I can keep prices just as low most of the time. So the answer – for now – is no.

But take a look at the different options below to see if one could work for you.

How the different cinema memberships compare

ODEON myLimitless

How it works

There are two versions of ODEON’s membership, called myLimitless. The standard offering works all over the UK, not just outside London. However you won’t be able to use it at Luxe locations. These are included in the myLimitless Plus membership.

With standard, you can go to as many 2D films as you want, though screenings can’t overlap. Extras such as 3D and IMAX require additional payments. You also can’t use your membership ticket to get another free ticket with Meerkat Movies.

You’ll be invited to free preview screenings. You can book up to four screenings in advance. There’s a 10% discount on food and drinks.

In addition, the Plus membership not only lets you watch films at Luxe cinemas, but also get unlimited access to premier or recliner seats, as well as 3D and iSense screenings. However you’ll pay extra for screen 1 in Leicester Square and Islington Luxe & Dine.

ODEON myLimitless costs

  • Standard cost (excluding Luxe): £16.99 a month / £186 a year
  • Plus cost (inc Luxe): £19.99 a month / £219 a year
  • Annual discount: 8% if paid in full (12 months for the price of 11)

It’s worth keeping an eye out for occasional offers that bring down the price of an annual Plus membership, especially around Black Friday.

ODEON myLimitless membership details

  • Minimum membership: 3 months
  • How to join: At the cinema or via the ODEON website

Is ODEON myLimitless worth it?

If you go once a week with an annual pass, a ticket works out as just £3.58 (£4.21 for Plus membership). That’s not bad! But you have to go 52 times.

Let’s say you go 40 times, which is three films every four weeks. Then it’s still a decent £4.65 (£5.48 in London). It’s hard to find cheaper tickets.

If you drop down to a visit every two weeks, it starts to get pricier – and potentially not too different than what your local charges.

But even if you go once a month you could break even at some of the pricier locations. For example, a ticket at Tottenham Court Road is £17.49.

Visits per yearCost per film (Standard)Cost per film (Plus)
52£3.58£4.21
40£4.65£5.48
26£7.15£8.42
12£15.50£18.25

Cineworld Unlimited

How it works

Cineworld says that the monthly cost will be cheaper than two tickets a month – though the price will change depending on the location for your “home” cinema. There are four groups, and you can see which one your cinema fits into here.

The bulk of locations are in groups 1 and 2. Though not exclusively, group 3 contains most of the London cinemas, while group 4 adds in Leicester Sq. You can use your membership at all cinemas in your and lower groups – so group 4 is effectively every single Cineworld.

You can go to as many 2D films as you want, though screenings can’t overlap. Extras such as 3D and IMAX require additional payments, though if you continue for a second year 3D is included. There’s a 50% discount on “event” screenings.

In theory you can get another free ticket with Meerkat Movies on Tuesdays and Wednesdays, so that would mean you’d only need one membership between you – if you only go midweek.

You’ll be able to see free previews and there’s a 10% discount on food and drinks, going up to 25% in year two.

How much does Cineworld Unlimited cost?

  • Cost (Group 1): £13.99 a month / £167.88 a year
  • Cost (Group 2): £17.99 a month / £215.88 a year
  • Cost (Group 3): £19.99 a month / £239.88 a year
  • Cost (Group 4): £22.99 a month / £275.88 a year
  • Annual discount: None (though look out for offers)
  • Other savings: Recommend a friend to get a free month each, or use Clubcard points at 2:1 value

Cineworld Unlimited membership details

  • Minimum membership: 3 months
  • How to join: At the cinema, via Tesco Clubcard or via the Cineworld website

Is Cineworld Unlimited worth it?

This one has the potential to be incredibly cheap, but only if you combine your free ticket with Meerkat Movies.

If you mainly go on a Tuesday or Wednesday to take advantage of this two for one offer in Group 1, you’ll pay just £4.20 for two tickets, based on 40 visits. That falls to a fantastic £2.10 per ticket.

Of course, if you’re on your own, in pricier groups, go different days or go less often, then it can get a lot more expensive. So once more you need to compare it to prices at your cinema to see whether you’ll save or not.

Visits per yearCost per film (Group 1)Cost per film (Group 2)Cost per film (Group 3)Cost per film (Group 4)
52£3.23£4.15£4.61£5.33
40£4.20£5.40£6£6.90
26£6.46£8.30£9.23£10.61
12£13.99£17.99£19.99£22.99

Everyman membership

How it works

The basic “Everyman” membership provides six free tickets. The next level up is the “Everyicon” membership, which offers 24 free tickets. However, both let you bring a friend for free on Mondays, potentially doubling your number of included tickets.

The “Everywhere” membership is a lot of money at £680 a year. However, it’s for two people at any time and you can go to as many films as you like.

All give you 10% off food and drink, and fee-free booking.

How much does Everyman membership cost?

  • Cost (Everyman): £95 a year
  • Cost (Everyicon): £31 a month / £350 a year
  • Cost (Everywhere): £59 a month / £680 a year
  • Annual discount: None

Everyman membership details

  • Minimum membership: 12 months
  • How to sign up: At the cinema or via the Everyman website

Is an Everyman membership worth it?

If an Everyman is your local cinema, or the one you like going to, then you could well save a little with the six tickets for £95, making them £15.83 a ticket, or £7.92 if you go on a Monday with a friend and split the cost.

The next level – ‘Everyicon’ – is a little cheaper, but again use the free tickets just on Mondays and that’s now 48 tickets, working out at a very nice £7.29 each.

The top ‘Everywhere’ could work if you’ve a partner or friend who will share the membership with you. Even then you need to go a lot. See 40 movies each in a year and it’ll work out as £8.50 each for your ticket.

Personally I’d go to a cheaper cinema instead, or get a trial for Times+ which offers 2-4-1 tickets every Wednesday.

Visits a yearEverymanEveryiconEverywhere (one person / two people)
52N/AN/A£13.08 / £6.54
40N/AN/A£17 / £8.50
24N/A£14.58 (for 24 visits)£28.33 / £14.77
12N/A£29.17£56.67 / £28.33
6£15.83
*based on annual spend

Curzon membership

What you get

The entry-level “Classic” includes five free tickets, and then discounts for you and a guest.

Next up, the “Cult” membership is seven tickets every week – so essentially free entry to as many films as you want. You can also use these credits to stream online movies from Curzon Home Cinema.

If there are two of you, you can add the “Events and Guest” option which gets you 14 tickets each week and you can use it on “event” screenings – but you’ll pay £50 more each month.

There’s also 10% off food and drink with all three membership levels. Sadly Curzon doesn’t accept Meerkat Movies.

How much is Curzon membership?

  • Cost (Classic): £70 a year (all cinemas) / £55 a year (non-London)
  • Cost (Cult): £25 a month / £285 a year
  • Cost (Cult plus Events and Guest): £75 a month / £850 a year

Curzon membership details

  • Minimum membership: 12 months
  • Annual discount: None
  • How to join: At the cinema or via the Curzon website

Is a Curzon membership worth it?

Go 40 times and the ‘Cult’ membership works out as £7.13 a ticket. That’s more than I’d like to pay, but not bad if you’re in London or only have a Curzon near you. However since Curzon has a more indie/arthouse lean, you might still need to pay elsewhere to see some of the big blockbusters.

Adding ‘Events and Guest’ to the Cult membership is the most expensive out there. Only if two of you go three out of four weeks, or a little less if you throw in regular event screenings, are you going to be making this worthwhile.

The Classic membership will be worth it if you are definitely going to go five times a year to a Curzon, or if the normal ticket prices elsewhere are around £11 outside London and £14 inside London.

Visits per yearClassic (London/Outside London)Cost per film (Cult)Cost per film (Cult+ one person)Cost per film (Cult+ one person)
52N/A£5.48£16.35£8.17
40N/A£7.13£7.13£3.56
26N/A£10.96£10.96£5.48
12N/A£23.75£23.75£11.88
5£14 / £11

Picturehouse membership

What you get

There isn’t a subscription membership at Picturehouse, but I’ve included it for completion. Instead you get five free tickets and discounts on further tickets.

The Member Plus option gives you double the freebies (so 10 tickets), and you can get members prices on up to three further tickets for each screening.

There’s also 10% off food and drink, jumping to 25% from year two. Like all the others there are member’s previews, though these are free at Picturehouse, potentially saving you some more cash.

How much does Picturehouse membership cost?

  • Cost (Picturehouse Central): £100 a year (single) / £185 a year (joint)
  • Cost (London excl Central): £75 a year (single) / £120 a year (joint)
  • Cost (Outside London): £65 a year (single) / £110 a year (joint)

Picturehouse membership details

  • Minimum membership: 12 months
  • Annual discount: None
  • How to join: At the cinema or via the Picturehouse website

Is a Picturehouse membership worth it?

If you’re likely to go to a Picturehouse cinema over other chains then the ongoing discount after the free tickets will make it more affordable. Still though, that’s potentially more expensive than using other tricks at other cinemas.

I’ve used my membership free tickets alongside Meerkat Movies in the past – I can’t find any official confirmation this is allowed, but I can’t see why not. This essentially gives you double the number of free tickets to be used on Tuesdays and Wednesdays.

Visits per yearCost per film (Outside London single)Cost per film (Outside London joint)Cost per film (London single)Cost per film (London joint)Cost per film (West End single)Cost per film (West End joint)
10N/A£11.00N/A£12.00N/A£18.50
5£13.00N/A£15.00N/A£20.00N/A

Cineworld Unlimited vs ODEON myLimitless

The two most effective memberships in terms of value for money are the ODEON and Cineworld schemes. If you have both cinemas near you and aren’t sure which one to go for here’s what I’d do.

Ultimately, ODEON’s is cheaper but if you can combine the Cineworld with Meerkat Movies, then the latter is a better option.

If that’s not a deal-breaker for you, I’d look at which has the most screens and which ones tend to show the films you want to see. If it’s just standard blockbusters both should have them on, but if you want smaller films that might not be the case.

Alternative ways to save at the cinema

We’ve written extensively about the different ways you can pay less at the cinema, and you can see these tricks and promotions in our regularly updated cheap cinema tickets guide.

How to get cheap theatre tickets

Everything you need to know to save money when going to a show

A trip to the theatre isn’t a cheap night out. Tickets for Hamilton go as high as £250. That’s for one ticket. Crazy prices. But there are ways to see West End and local theatre productions for less.

I obviously don’t pay that kind of price. Yes for the hottest shows that means I might go without, but there are plenty of ways to see top-quality West End and local theatre productions for less.

Some articles on the site contain affiliate links, which provide a small commission to help fund our work. However, they won’t affect the price you pay or our editorial independence. Read more here.

Hunt out the best deals

There are some big sales throughout the year which are always good bets. The biggest – Get Into London Theatre usually takes place from December to March, while Kids Week is every August.

Ad hoc sales and offers pop up on TodayTix, while TimeOut has the occasional deal (it used to be better). There are sometimes flash sales at Ticketmaster too. Lastminute.com isn’t as good as it once was, but it’s worth a look.

Generally, avoid sites like TasteCard+, which offer money off tickets as part of the membership. Each time I’ve looked the deals can be beaten elsewhere or aren’t even discounted at all.

When there are any really good deals on lots of productions, I’ll list them on my theatre tickets deals page.

Pay with discounted gift cards

This trick won’t always work – sometimes the best prices are on sites that don’t accept gift cards (e.g TodayTix). But there are often deals to save here or there on the likes of Ticketmaster and Theatre Tokens.

Thanks to this I managed to get 50% off seats at rarely discounted shows Cabaret and Hamilton (though sadly it’s rare to see such a huge per cent off).

Choose the best value seats

If there’s a play I want to see my first stop is often always the excellent Theatre Monkey. The website provides seating plans for each theatre, with crowdsourced feedback from readers telling you which seats are good value, and which are bad. Often a ticket might be cheap because you can’t see half the stage!

Get a cheaper day or rush ticket

A number of shows offer reduced tickets on the day, often called rush or day tickets. Sometimes these have been held back for the day, or they could just be returns. For the really popular shows this is a great way to get tickets.

It used to be you’d have to rock up at the box office very, very early. But now most of these are sold online. Theatremonkey has a list of how it works for each show, along with reader feedback on success rates for those queuing in-person.

However, the majority will be sold through the TodayTix where you unlock “rush tickets” at 10am. Most cost £25, but could be as low as £15.

The seats could be anywhere in the theatre, from restricted view through to the the top-end VIP seats. It’s first come first serve, though I’ve managed to get tickets as late as 5pm (obviously not for the most popular shows).

Some theatres have larger numbers of reduced tickets on set days. Over at The Royal Court there are cheaper seats every Monday (on sale 9am online on the day).

Try a lottery

Lotteries for plays can get you cheap tickets to performances, even the most popular and sold-out shows. However, as the name suggests, it’s a lottery as to whether your name is chosen to buy the tickets.

Over the years I tried for shows like Book of Mormon, Harry Potter and the Cursed Child, Hamilton and Cabaret – with no success!

They used to take place at the box office. You’d just turn up at the box office a few hours before the show and give your name… and hope! Now most are online.

More often these are also run via the TodayTix app. Some still offer them on their own websites such as the one for Matilda or The National Theatre’s £10 Friday Rush promotion.

Check in advance what the rules are. Some take place once a week for all performances the following week, others are daily. There’s usually a cut-off time to submit your entry and if you’re successful you’ll likely only be able to buy two tickets.

Be a seat filler

I’ve nabbed dozens of free tickets for my parents through sites like Show Film First and Central Tickets often for big West End shows. The reason? Theatres want to fill up the seats.

This tends to happen at the start to help spread word of mouth, or near the end of a run when less people are going. There’s usually a £4 to £10 fee per ticket – a fraction of the actual ticket cost. Here’s my guide to how seat filling works.

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Buy resale seats

The Twickets website is a great place for people to sell on seats they can no longer use. Though sellers can’t inflate the selling price (it’s an anti-tout company), there are Twicket fees on top, so it’s always worth checking you can’t get the ticket for less direct.

However, the closer it gets to the performance date, sellers can reduce their asking price or allow offers. So if you can go last minute you might be able to nab a bargain. At the time of writing I spotted Matilda and Phantom tickets for this week’s performance going for below face value.

Go to theatres with special rates

The National Theatre offers hundreds of tickets at each performance at just £25. They go quick but you can sign up for alerts.

Meanwhile, The Globe has 700 £5 tickets for every performance (though they are standing) and The Young Vic has £12 Lucky Dip standing tickets that could be upgraded on the night to an empty seat.

You can of course avoid the West End and see something on the fringe, which will be much cheaper. The Arcola has a “Pay What You Can Tuesdays”, with a suggested price of £5.

Visit the official theatre booth

From when I was a kid through to just a few years ago I always used to head to the official TKTs Theatre Booth in Leicester Sqare to get my tickets (as long as I was flexible about what I saw). Unsold tickets for that day’s performances were often half-price – though there was usually a queue.

Recently the prices don’t seem as competitive as they once were, but they’re still worth a look if there are a few London shows you’d like to see. Don’t confuse it with other “discount theater booths” nearby.

And you don’t have to visit in person now. Last year I picked up tickets online to Dear England on the train down to London for that evening’s performance.

Go to a less expensive performance

If you can go on a midweek afternoon – usually a Wednesday or Thursday – you’re more likely to find availability in the cheaper seats. The same goes for evening shows at the start of the week.

Previews are often discounted as they’re essentially ticketed dress rehearsals. Most shows will be cheaper. However with full prices already so high, you could still pay a fair amount.

Cut your booking and delivery fees

A good way to save is to collect your tickets at the box office on the night of the show. If there are no special deals or discounts, head to the theatre box office where you can normally avoid booking fees too.

If you can’t do this and have to buy online then do shop around as you might find See Tickets is cheaper than Ticketmaster for one show, but more expensive for another!

Buy a cheap seat and ask for an upgrade

Buy a ticket in the cheapest part of the theatre – usually at the top of the upper circle or similar then you could be automatically upgraded. For less-busy shows these parts of the theatre are often closed and the tickets redistributed.

I’ve had this happen a few times. A few years ago I bought £10 tickets (to Let The Right One In) via Lastminute.com. They were meant to be restricted view in the top circle level, but when we arrived we found we’d been upgraded to £50 stalls tickets to fill those seats (the circle was completely closed).

This is more likely to happen on less popular productions in larger theatres for performances happening earlier in the week.

If that hasn’t happened automatically and the theatre isn’t too busy, you can always ask when you collect your tix. Or just see if you can move in the interval – though you might be asked to move back by staff.

Ditch the West End

Yes theatre does exist outside central London! There are lots of top theatres, especially in Sheffield, Liverpool, Manchester, Stratford-upon-Avon and Chichester.

Plus, many shows will tour the UK before moving to the West End, or will be revived a few years later. Seats will pretty much always be cheaper this way.

Watch it at the cinema or at home

If you’re not in London or can’t afford West End prices even when they are on offer, then your best chance to see the top plays is in the cinema. Tickets generally range between £15 and £20.

And there are streaming services that allow you to watch productions from your sofa.

Don’t make these expensive last-minute Christmas mistakes

Leave certain festive purchases and plans too late and it could prove costly.

There’s always a mad rush in the weeks before Christmas to get everything you need doing done in time. And the later you leave things, the more likely is is you’ll get hit with extra costs,

So to help, here’s a quick checklist of the things I think you need to prioritise:

Some articles on the site contain affiliate links, which provide a small commission to help fund our work. However, they won’t affect the price you pay or our editorial independence. Read more here.

Check the last order dates

Whether it’s coming to you or straight to a friend or family member, it won’t be long before there’s no guarantee that anything you order will get to its destination in time.

It’s worth knowing that if the retailer still says you can get something in time for Christmas and specifies a delivery date – but it doesn’t arrive in time you have the right to cancel the order and get a refund. Contact the retailer not the courier for this as they’re who you have a contract with.

Of course you can select speedy or next-day delivery at lots of shops. But you do pay more for this. And if you’re trying to avoid using Amazon you are going to run out of choices the later you leave it.

Even then, there’s still the chance that premium delivery won’t arrive in time. If that does happen you can claim back the extra delivery costs. It’s a slight consolation, but it doesn’t help if you need something before visiting family.

Catch the last post

For cards, letters and parcels that you’re personally sending, the dates are a few days later than last year (there’s no strike disrupting delivery this time). Though you’ve still got time according to Royal Mail, but I’d get them sent ASAP. The last post dates are:

  • Wednesday 17 December 2025: 2nd Class
  • Saturday 20 December 2025: 1st Class
  • Tuesday 23 December 2025: Special Delivery guaranteed

Oh, and if you still need stamps, be careful where you buy them – some shops will charge you more than they’re worth.

If you do miss these dates you can look at using courier firms. Shop around for the best price.

For international letters and parcels the deadline varies massively. For many non-European destinations it’s already too late, and the rest are approaching fast – and that’s for the more expensive tracking and signature services.

Avoid panic gifts

Christmas gifts bought at the last minute are either going to be a huge disappointment (like those toilet seat covers in Friends), cost you more than you planned, or if you plump for that perennial panic present the gift card it could also be a risky purchase.

All three are bad purchases. The pointless or useless gift is a waste of money. The expensive gift could cause you problems if you can’t afford it.

And the gift card… There’s enough for me to write a whole article on these (and I have), but essentially these can easily become valueless. Whether that’s because they’re forgotten about, they expire before they’re used or because the retailer they’re for goes bust. You’re better off giving cash and suggesting what you’d like it to go towards.

Though there’s still plenty of time to ask someone what they’d like.

Book travel NOW

As always you’ll pay more the later you leave it to book, so get on it now. You might also be required to have an advance ticket on some rail routes. In fact, you might find some Christmas Eve trains are already sold out.

As with every Christmas there will be no trains on 25 December, and very limited service on Boxing Day. Plus engineering works running 24 December to 2 January 2026 will cause disruption.

The same applies to coach and flight tickets too, which are going to be even more popular on those dates, so book these up sooner rather than later to avoid higher prices or be forced into more expensive alternatives.

Plan your Christmas food & drink

We all know food price inflation has been huge, so I’d recommend planning as much of your festive food now as you can to save money.

Doing this can help you to avoid food waste – which is effectively throwing money in the bin. So don’t get more than you need. Obviously some food you’ll need to get nearer the time, such as fresh fruit and veg. But others you can nab now and put in the freezer, even the turkey.

In fact, the room you clear in the freezer as you defrost these items is perfect for picking up those yellow sticker bargains that will appear on Christmas Eve. And with M&S and Waitrose supermarkets saying they’ll close on both Christmas Day and Boxing Day it’s a good sign there will be more reduced to clear items than on a normal day.

And of course, if you can still get one, make sure you’ve got any online delivery slots booked. If you missed out it’s worth checking again to see if extra dates and times have been released. Or you might even get lucky and find one that has been cancelled.

The best birthday freebies and how to get them

Get more than £60 of birthday freebies from shops and restaurants

Birthday freebies

Everyone likes to feel extra special on their birthday. Which is why some companies offer birthday freebies, with everything from free cake to a bottle of Prosecco. The best thing about some of these is that you often get a few weeks to claim your freebie, letting you take advantage of more, and spread your birthday out even further. 

One birthday, Editor-in-chief Andy managed to bag himself a free meal at his favourite burger joint Meat Liquor, some posh Hotel Chocolat treats, a Body Shop shower gel and he saved money on some flatpack furniture at Ikea, totalling £28 worth of freebies.

And here’s how you can get up to £60 worth of freebies for your birthday. 

Some articles on the site contain affiliate links, which provide a small commission to help fund our work. However, they won’t affect the price you pay or our editorial independence. Read more here.

How to get birthday freebies

While most retailers’ emails end up unread and clogging up your inbox, when it comes to a few weeks before your birthday, it’s time to pay a little extra attention to them, just in case you’re getting a little gift. 

Of course, these brands aren’t giving you something for nothing. In all cases, you need to be signed up for their newsletters, loyalty schemes or apps, which means handing over your data and dealing with constant emails.

If you’re selective, and only pick the brands you regularly shop at and want to hear about, then it’s well worth doing. And often the birthday freebies aren’t the only offers and deals you’ll get sent during the year.

Don’t forget that you can always unsubscribe from emails once you’ve had your birthday, and possibly even sign up again – though it’s worth doing this at least a month before your birthday to allow time for your details to be processed.

One of our writers Nicky Selwood, says that she always gives a different birthday, so she’s got birthdays all year round to make the most out of. The odd one might want ID, so use your real birthday for these ones.

Free birthday vouchers

With these retailers, it could be worth signing up in order to get a free voucher on your birthday. These are often only £5, but you could get yourself a few freebies or take a discount off something you’ve been eyeing up. There’s often no minimum spend, so you can get something for absolutely nothing. 

I’ve ignored those that give the likes of 10% off as those kinds of codes are regularly available.

Marks & Spencer

M&S didn’t used to guarantee a freebie or voucher on your birthday, but it recently changed the Sparks scheme to get one for everyone signed up to the M&S Sparks card who has signed up for marketing and enters their birthday more than 35 days before via the app.

Freebies could include:

  • Chocolate Marks bar
  • All Butter Cookies 8-pack
  • Outrageously Chocolatey Rounds
  • All Butter Scottish Shortbread Assortment
  • Percy Pig sweets
  • Colin the Caterpillar sweets
  • Grapes
  • Blueberries

Hobbycraft – £5 voucher

Register for Hobbycraft Club and you’ll be sent a voucher to spend in-store or online on the month of your birthday. You’ll also get a 15% off voucher when you sign up.

Hotel Chocolat – £5 voucher

For a free fiver with a £5.50 minimum spend, you just need to be signed up for Hotel Chocolat’s VIP.ME scheme.  

The voucher can also be combined with other offers. 

Free food and drink

From smoothies to doughnuts, here’s all the free food and drink you can get on your birthday. We’ve ignored a lot of the offers where you get a free main or bubbly when you buy a main, though there are a couple listed at the bottom of this page. They’re still decent offers, but we’re more excited about the freebies. 

If you manage to get a bill for £0, it’s still pretty good form to leave a tip.

Barburrito – free burrito

Barburrito is offering a free burrito on your birthday, as long as you’re signed up to the loyalty app. A few days before your birthday, you’ll be emailed a voucher for a free burrito, which should also show in the app. Show this at the till, and you can eat for free. 

You only get four days to claim it, so you have to be quick. 

Benugo – free drink

Coffee shop chain Benugo is giving away a free coffee on your birthday. You just need to sign up to the mailing list and you’ll get a free coffee and another on your birthday.

Boost – free drink

If you sign up for the Boost Vibe Club (you can do this online), you can get a free drink on your birthday. 

This can be claimed up to 3 days before and 3 days after your birthday.

You need to have earned at least one point and you’ll need to show ID proving that it’s your birthday. 

Burger King – free whopper

Add your date of birth to the BK Rewards app and you’ll get a free burger!

Caffé Nero – free cake

If you’re signed up for the free Caffé Nero app and ensure you have your birthday in your settings, you’ll get a voucher for a free slice of cake on your birthday. Plus you can get a free drink for signing up here.

Costa – free cake

If you’re signed up for the free Costa Club you’ll notice a reward for a free slice of cake appear in your app. Costa lets you know it’s there with an email too. 

Make sure you’ve told Costa when your birthday is, you can do this in the app.

Greggs – free cake or doughnut

Sign up to the Greggs Rewards scheme via the Greggs app and you’ll be able to claim a free doughnut, cupcake or cream cake. The voucher is valid for a month.

Krispy Kreme – free doughnut

You get a free doughnut via the Friends of Krispy Kreme scheme each year, though it’s only in full shops, not the ones you find in Supermarkets. 

With this offer, you can choose any doughnut during your birthday month. When it comes to claiming it, you will need to add the birthday reward to your wallet in the Krispy Kreme app. 

Lidl – free doughnut

If you haven’t quite had enough free doughnuts on your birthday, donut worry — you can claim another one from Lidl. 

This one is found in the Lidl Plus app and is valid for 7 days from the birthday listed in your Lidl Plus Account. 

Lola’s Cupcakes – free cupcake

If you join the Lola’s Cupcakes Love Club more than 30 days before your birthday, then you can get a free regular cupcake on your birthday for free.

You have to show ID that confirms your birth date and you have to prove you’ve been a member of the Love Club for at least 30 days. This excludes Lola’s Bakery in West Hampstead.

Muffin Break – free Muffin

There’s nothin’ like a free muffin on your birthday. By signing up for the Muffin Break loyalty scheme, you can get a free muffin in the month of your birthday.

There’s also a free doughnut for joining, too.

Starbucks – free drink

One for regular Starbucks users. If you join the free Starbucks Rewards scheme and reach Gold level (you need to earn 450 Stars, roughly a spend of £150) you’ll get a free drink on your birthday. You’ll also get other freebies throughout the year at this level. You get a free drink for every 150 stars you collect, so you’ll get 3 free drinks on your attempt to reach Gold. 

Subway – free cookie

Join Subway Rewards, add your date of birth and you’ll receive a treat on your birthday, usually a free cookie.

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Listen to Cash Chats, our award-winning podcast, presented by Steve Alderton and Editor James Andrews.

Episodes every Monday.

Extra points on your birthday

Boots – double points for the whole month

Boots Advantage cardholders get double points for their whole birthday month. This will pop up in your Boots app on the first of the month, and you need to load the deal to your card before you scan it in-store. Check your details in the app to make sure Boots knows its your birthday.

Superdrug – triple points on your birthday

If you have the Superdrug Beautycard, you get triple points on your birthday. The offer is valid for 2 weeks after your birthday. You don’t have to opt in or add it to your card, just make sure Superdrug knows when your birthday is.

Birthday gifts

Shopmium – free gift

Cashback app Shopmium often provides a special extra offer on your birthday. Andy’s managed to snag a free box of Celebrations. 

You’ll need to buy the item and scan the receipt to get the cashback. Here’s more on how the app works and a sign up offer.

Hobbs – free gift

Sign up for the Hobbs newsletter to get a free birthday gift. We’re not sure what you get, but in 2021 it was a candle. You also get 10% off your first purchase when you sign up.

Space NK – free gift

Again, it’s often a £5 off code but it could be a free miniature. And again you’ll get it by signing up to a membership scheme – for Space NK it’s called N.dulge

This is a loyalty scheme, so you’ll earn points each time you spend money, which can be converted into money off future purchases.

Good birthday offers that aren’t freebies

Sometimes you’ll be sent a discount voucher or a free meal/ bottle of bubbly as long as you get another meal. These can be good and might be worthwhile if you’d like to eat there anyway, but they’re not strictly birthday freebies. 

Here are some of the things you can be offered:

Meat Liquor – 20% off the bill

Meat Liquor is one of Andy’s favourite burger places. A few years back you could get a free main meal and a side on your birthday, which he took advantage of. 

Sadly it’s now 20% off the entire bill – but that’s still decent if you like the food there. Sign up to the mailing list and you’ll get sent a unique code to use, valid for a week before and after your birthday.

Bills – “free” bottle of Prosecco

Again, not strictly a freebie, as each diner has to order a main meal. 

Make sure you’re signed up for the Bill’s Newsletter 4 weeks before your birthday and you’ll get an email with the gift. 

You’ll also need to pre-book a table. It’s valid for 5 weeks from the date that you get the email. 

Finance app and fintech offers

Try out new apps to help you and your finances and also get a free money bonus or voucher when you do

We love trying out new apps that help us track our spending, put money into savings or earn interest. Often they’ll also come with a welcome or referral offer, and we’ll share these and any other decent ones below.

Some articles on the site contain affiliate links, which provide a small commission to help fund our work. However, they won’t affect the price you pay or our editorial independence. Read more here.

Money app welcome offers

Snoop: £5 Amazon Voucher

Snoop is an app to help you track your spending. It also analyses your bank data to suggest ways you can save money. Right now there’s an offer to get a £5 Amazon voucher.

You must go via the link below for the offer to track.

Once you’ve downloaded the app and signed up you need to connect a bank or credit card account and stay connected until the end of the following month. Do this and the voucher will be sent.

Sprive: £5 welcome bonus

Sprive is an auto savings app (more on how these work here) where the money moved from your current account goes towards your mortgage rather than a savings pot. The idea is you’ll slowly make overpayments that’ll get you mortgage-free faster.

The standard referral offer is £5 (it’s occasionally doubled to £10). You’ll need to sign up with a code (such as 5NN3KXFL) and set up a Direct Debit linked to your bank account.

The bonus can only go towards your mortgage – so sadly if you’re not a homeowner this won’t be one for you.

Banking app offers

Monzo: £5 welcome bonus

New users of digital bank Monzo can get £5 credited to their account if they sign up via a refer-a-friend link and make a card payment in 30 days.

You’ll need to ask a friend for a link. Make sure the landing page when you follow a link explicitly says you’ll earn £5.

Here’s our full review of the bank.

Expired offers

HyperJar: Up to 2% cashback (ended)

New users of the HyperJar app can earn up to £200 a month if they sign up before 21 June 2024.

You’ll get 1% back on spend with the physical debit card, and 2% on payments via Apple Pay or Google Pay, capped at £200 each month.

So if you spend £500 a month with your card you’ll get £5, and another £10 if you spend a further £500 via your phone’s wallet.

Most of your spending will count, but there are some exclusions, including paying off credit cards, Council Tax, utilities, gambling and tax bills. Also excluded are buying gift cards via HyperJar.

The cashback will last until 31 October 2024 so you’ve potentially got six months to earn the cashback. You’ll get your money 30 days after each month ends. So spend in May and you’ll get the money on 30 June and so on.

The HyperJar account is free so it won’t cost you anything to spend via the debit card.

You cannot be a current or previous customer of HyperJar to get the offer. Full terms and conditions here.

Read next: other bank reviews

Changed your mind? Your refund rights

When you can get your money back, and when you can’t

We’ve all made that impulse purchase that turns out to be not such a great idea. And we’ve all had items which seemed fine but over time turned out to be duds. So are you stuck with these unwanted or broken purchases?

You might be able to get your money back, but this could depend on why you want to return it, where you bought it, and how you paid for it.

Some articles on the site contain affiliate links, which provide a small commission to help fund our work. However, they won’t affect the price you pay or our editorial independence. Read more here.

Why you’re returning it

Because it’s faulty

If your purchase is damaged or stops working, the shop needs to give you a refund. You’ve got 30 days to take something back in this case. You’ll need proof of purchase.

Once this first month is over, you’ve got another five months (so six months after you got the item) to ask for a repair or replacement. And if the shop can’t or won’t do that, then you can get a full refund. 

After this, you’ll need to prove that the problem is down to manufacturing, not wear and tear. This can make it a lot harder to get a refund. But you’ve got up to six years to do this, and it’s worth a try.

Of course, you might also have a guarantee with the item, so check whether you can claim on that for a refund or to get something fixed outside the first six months.

You’ve changed your mind

It’s a different story for refunds if you simply decide you don’t want something – you might not actually be able to get your money back. It all depends on where you bought it and potentially how you paid for it – keep reading for more on each of these.

Where you bought it

You bought it in a shop

Legally, the shop doesn’t have to accept returns when you change your mind. This can even include simply wanting to swap clothes for a different size.

Fortunately, most shops will happily give you your money back if you give them your receipt.

There’s normally something like 28 days or a month to bring your return back. And these are often extended in the run-up to Christmas, but also might be reduced when buying things in clearance. But be sure to check the shop’s policy, ideally before you buy anything.

Your money will be refunded to your original payment method. If you don’t have it, you might be able to get a gift card. However, some shops are cracking down on this to prevent money laundering and fraud.

The receipt is really important. Without it, the shop doesn’t have to accept the item back or might refund you at the current selling price, which could be lower if it’s on sale. There are some stores that’ll have your original purchase on file if you scanned a loyalty card at checkout, which could be a good backup if you’re struggling to find the receipt.

If a shop’s return policy doesn’t include refunds, it might let you exchange it or give you a credit note to spend at a later date. Not great, but it’s better than being stuck with something you won’t use or is the wrong size.

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You bought it online

You actually get better rights if you order and pay online. You have 14 days from receiving your items to decide to send them back and let the retailer know – no questions asked. You’ve then got another 14 days to return them.

You can get a refund on the original delivery charge too, but you might need to pay to return it. Every retailer is different, so it’s worth checking before you buy. Amazon has different rules for the reason you return it – sometimes it’s free, sometimes there’s a charge. We have a guide with some of the retailers that charge for returns — it can be worth knowing before you buy whether you’ll be charged for your return.

And you get the same rights online as buying in a shop if something is faulty.

Be careful of shops that charge a “restocking fee” for returns. While you can be charged a reasonable amount to send the item back, we’ve seen some websites trying to charge these illegal fees, and it’s good to know how to fight them.

When shops can refuse a return even if they have a returns policy

There are some exclusions, even if a shop does offer refunds or you got it online. Perishable items such as fresh flowers or frozen foods won’t be accepted, for example.

You won’t be able to return personalised or made to order items. This could also include things like furniture even if you’re choosing the standard fabrics as they might only make the item once it’s been ordered.

You might also get turned down if the original packaging is missing, damaged or opened. For example, in-store at John Lewis, you can’t return electronics that have been opened.

The store’s justification for this is that if you’ve seen it in-store, you know what you’re buying. If you purchase online, you get more rights.

How you paid for it

You paid with a credit card

Anything you buy with a credit card that costs £100 or more is protected by section 75 of the Consumer Credit Act.

This law means credit card providers are equally responsible if something goes wrong with a purchase. So if a retailer is refusing to refund you, you can try the credit card company.

However, this is only going to be effective if there’s an issue with your purchase or it doesn’t turn up. Changing your mind when a shop doesn’t have a returns policy won’t cut it.

You paid with a debit card

Here you can try for “chargeback”, as long as the purchase was under £100. This isn’t covered by a law, but if your bank agrees you’ve got a fair claim for money back with 120 days of your purchase, then they can reverse the charge to your account. As with Section 75, there needs to be an issue with the item or delivery of the item for this to be approved.

You paid via PayPal 

Though PayPal can be convenient, it could also mean you lose the consumer rights that come with credit card or debit card payments. This is because you’re effectively breaking a direct chain between the card provider and the retailer.

So though it’s fine to use it, it’s worth avoiding it on bigger purchases, just in case.

You paid with cash

You’ve got no extra rights when you pay with cash, and if you lose your receipt you’ve also no proof of purchase at all. So try not to pay with cash if you can avoid it.

You paid with a gift card

Using discounted gift cards can save you a little extra on purchases. However, there’s a danger with paying by gift card. If you decide to return your item, you will get your refund to a gift card. Why is this bad?

First, you need to make sure you keep the original gift card as some retailers will only refund to the one you paid with.

Second, you’re locked into shopping with that retailer again. It’s a small risk if we’re talking about a £30 M&S gift card. But it’s a lot worse if you’re left with £400 on one for Curry’s.

So if there’s a good chance you’ll take something back, avoid paying with a gift card unless you’ve already got one.