Beat the queues (and closing branches) by depositing a cheque with a mobile banking app.
It’s been years since I received or wrote a cheque. But during the first lockdown I helped some elderly neighbours with their shopping. And since they were housebound and not online the easiest way for them to pay me was via cheque.
Normally that would mean a visit to the bank, but it actually gave me a chance to try out an online banking feature I’ve been unable to use before.
Since late 2017, some banks have used cheque imaging software to scan your cheques using the banking apps on your phone.
It’s not had a massive take-up, possibly because they aren’t many cheques sent, but it’s a handy feature for those too busy or unable to head to a bank, or perhaps have seen their local branch close down.
How to pay in a cheque with your banking app
If your bank has the feature (you can see a list of the banks that do and significant banks that don’t below), then it’s a similar process with each one.
You first take a photo of the front of the picture using the app. And once that’s gone through, you take a picture of the back – even if it’s completely blank!
The phone must be completely flat above the cheque, which must also be flat. You need to get the corners lined up to markers on the phone screen. And even if you nail this, it might not be enough. When I first tried it with Halifax it took about seven attempts to get the front to scan.
But once I worked out it needed to be on a dark background it took just seconds to snap each side and hit submit. Far quicker than heading out to the bank and queuing up.
You should see the money in your account by the end of the next working day, as long as you pay it in before a cut-off time (which varies by bank). Of course, make sure you keep the cheque until it has cleared just in case it’s rejected.
Banks where you can pay in cheques with your phone
These are the only banks I can find which offer this feature.
Halifax
I found the feature in the “More” tab at the bottom of the app. There’s is a maximum cheque value of £500 and a daily limit of £1,000.
Barclays
I wasn’t able to try the feature on my Barclays account as it’s being rolled out to customers – and I’m not one of them! If it’s there, you’ll find it on the Pay & Transfer tab. You can pay in a maximum of four cheques every seven days, and a cheque can’t be for more than £500.
Lloyds
Lloyds’s pay-in via the app feature operates exactly the same way as Halifax.
HSBC
HSBC has a maximum cheque value of £500 and a daily limit of £750. You can find the feature in the “Move Money” section of the app.
Virgin Money
The app for a Virgin Money, allows cheques up to £500 as long as they weren’t signed more than six months ago. You’ll find it via the menu in the top right-hand corner.
Bank of Scotland
Bank of Scotland is another where the app works in exactly the same way as Halifax’s.
Starling
The latest to add this feature is app-only bank Starling. Simple go to menu in the top right hand corner and choose “Add money”. Then you’ll be able to take a photo of your cheque up to £500.
First Direct
Since there are no branches you’d normally need to go to an HSBC or a Post Office to deposit your cheque. However, in June 2020 the bank added the option to do this via the app, or you can also post them yourself.
Banks where you can’t pay in a cheque with your phone
Here are some of the notable banks which don’t have this feature. If you can’t get to any of these banks to pay in a cheque, you can head to your Post Office and deposit it there. However, all they’ll do is post it on for you so it can take a while to clear.
Monzo
Since they don’t have any branches you can pop in to, you’ll actually have to post any cheques in! However, there is a Freepost address for this so you don’t need to fork out for a stamp. But this does mean it can take a while. The Monzo website says it can be three weeks before you see the money in your account.
Nationwide
There’s no cheque option on the app or website, but you can send it by post.
Natwest
You can post your cheque, though it takes five days to process it after it has been received. I found the address on the Natwest help section, though since this could change I’d recommend you contacting Natwest to confirm.
RBS
I can’t find details of how to post a cheque to RBS, but since they are essentially the same bank at Natwest they should have this option. Get in touch with the bank to check.
Santander
A lot of people get frustrated here as when you search “Pay in a cheque Santander” on Google you’ll get results from the US arm of the bank. Sadly in the UK there isn’t this feature.
Also, for the Post Office option you’ll need to order some paying-in slips and deposit envelopes from Santander in advance.
However, you can also send your cheque to your local branch to process.
TSB
Again, the app doesn’t have this feature. There’s also nothing on the website saying you can post a cheque.
How to switch bank to one with this feature
It’s really simple to open up a new bank account at one of those listed above which do let you pay in a cheque with the app on your phone.
You can either open up a new account and keep your old one, or you can choose to switch using the Current Account Switch Service which moves all your standing orders, direct debits and future payments.
You can read more about how switching works here.
confirmed – just paid a cheque in via First Direct app – brilliant, as I’m stuck in the US with a GBP cheque and couldn’t pay it in.
Great, thanks Robby
First Direct now seem to offer this via their app (mid June 2020)
Hi, it doesn’t work with RBS. The cheque option is missing from the app. Any thoughts?
Yes, that’s right RBS doesn’t offer this feature. I expect you can post the cheque to them, but I’ve not been able to find out how you can do this with RBS, but contact them and they should be able to help.
I’d read that 10,000 cheques were digitally cashed in every day over the peak christmas period through the HSBC app. Makes you wonder how much longer physical cheques will last.
Starling introduced the feature yesterday. You can pay cheques in by photo now
Thanks, didn’t see this come through!
Hi Andy
I am not sure this is accurate as you can’t pay a cheque in to First Direct (HSBC) using your phone on the move money section, you can send in the post or go to a post office but you can’t do it over your phone and yet you can now albeit recently pay a cheque in using your phone with Starling.
Yes, First Direct aren’t one of the ones where you can do this, but you can with those listed above. Thanks for the heads up on Starling too – looks like they added it this week!
Hi Andy – just FYI, you can now deposit cheques with the Starling app, hope this helps!
That’s great. Looks like it happened yesterday. Have updated it
Starling now allow cheque deposit via their app
Cheers for this, yes looks like it was added this week
is there a way to pay in a cheque with nat west that doesn’t require going to the bank, i’m expecting a PPI check of around £1000, but I live with a transplant patient so neither of us can leave the house at present
I’ve cut and pasted this from the Natwest website:
If you are self-isolating or unable to make a journey to our branches/ post office as a result of coronavirus you can pay a cheque into your account by sending it to us via post if it meets the following criteria:
Cheques will only be accepted with a paying-in slip
Cash must not be sent, it will not be processed and there will be no way to return it to you
You’ll need a paying in slip, which you’ll find either in your paying in book, or at the back of your cheque book.
You can’t request that a cheque is paid to multiple accounts, we will only accept; 1 cheque with 1 paying-in slip or multiple cheques with 1 paying-in slip
Cheques will be processed within 5 working days of receipt
The cheque(s) is in pounds sterling.
If you are happy to do so you can send your cheque and paying in slip to:
NatWest
CPU
PO Box 21
41 The Drapery
Northampton
NN1 2EY
Please note: Customers paying any bills by post should continue to use the address advised by the company and not the above address.
This service is available for NatWest, Royal Bank, Ulster Bank, Holts, Drummonds and Child & Co customers
I have a NatWest business account and I’ve never had a chequebook or a paying in book so unfortunately I have no way of accessing a paying in slip.
I very very rarely get or see cheques now and I think people that still use them that don’t have a valid reason (and no “we always did it this way” is not a valid reason) need to be penalised in some way as they are obviously not getting the hint that its not acceptable. Maybe the banks should start charging very high fees for chequebooks or something.
You are making assumptions about everyone based on your own experiences.
I am treasuer and trustee for a small local charity, for a group where members are aged 60 – 85. We need to use NatWest (it is our only local bank). Also as a double signatory account NatWest are very unhelpful regards opening an online account. We deal with cheques because that is how many of our members still work.
the disabled get a tax refund from dvla and its paid by cheque . so it would be difficult to penalise when a government agency uses the with no good reason . they make us pay it and the we have to claim it back .
Premium Bond winnings are paid by cheque.
When you have scanned and submitted a cheque what do you do with the original cheque ?
I keep them until it’s been cleared and the money is in my account. Then I shred them and dispose of them
Thank you, I have the cheque now and will send it…..hoping it wont get lost in the post
Steve
Looks like Nationwide now do cheque imaging. 🙂
Thanks Richard, I’ll check that out
Ok, so you still can’t pay the cheque in online or via an app. The imaging they do is just to speed up the process once you’ve got it to the branch.
I need help in finding the ” more @ the bottom of the App on LLoyds Bank ”
As I wish to pay in a cheque.
Just spent ten minutes trying to pay in a small cheque on the HSBC app. Complte waste of time. The instructions lack precision, there is no help on what the instructions mean and it’s enough for me to have decidfed to use another bank.
Ah; what a nightmare. I’ve used the Halifax one and that’s ok
halifax one worked very well
Seemed pretty obvious to me. Glad I still have some accounts with them as my current account is with Natwest who don’t have this feature.
Thanks, Andy.
Hard to find the info on the Santander site and a community member needed an answer urgently.
Helpful guide 🙂
No problem Naomi!