£5 back when you spend £15 at small shops won’t be returning
Every year, American Express ran a Shop Small offer giving money back for every £15 spent at small businesses. You could get money back from shops, restaurants, pubs and even places like hairdressers, galleries and dentists in the form of a statement credit.
But from 2024 it didn’t return. Here’s everything you need to know.
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What happened to Amex Shop Small in 2024?
One of my favourite perks for being an American Express customer was always Shop Small. You’d spend a set amount (around £15) and get a fiver back. It encouraged you to support local businesses and make some money!
However in the last years of the offer, it got smaller and smaller, reducing how many times you could use the promotion and how long the offer ran for. Eventually it was just three times over just three days – a far cry from the two weeks and ten redemptions previously.
Well, American Express quietly killed it off completely in 2024. Their press office told me that a competition announced in October 2024 was instead of the cardholder credit offer, rather than as well as.
Cardholders nominated their favourite independent retailers. There were 50 cardholders who won £1,000 credited to their card. You could enter ten times until 7 December 2024, though it had to be a different shop for each nomination.
In addition, ten of the nominated small shops got a £10,000 grant.
We don’t yet know whether this competition will return for 2025.
When is Amex Shop Small 2025?
American Express won’t be running the scheme in 2025.
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How Shop Small 2023 worked
Though it won’t be back this year, here’s how it last ran in 2023.
The pretty big change was a reduction in how many times you could use the offer.
Earned £5 back for a spend of £15 or more (before 2021 this was £5 for every £10 spent)
You could get the offer at up to three different small shops (previously five shops in 2021 and 2022, and before that in ten shops)
There was a cap of £15 earned per card (previously £25 in the last two years, and £50 before that)
It also lasted for just three days. THREE. This reduction was a huge difference to previous years. In 2022 it lasted for ten days, down on the 13 of winter 2021, and 16 days in the years before this.
Other conditions stayed the same, including the rule that you could only earn a Shop Small credit once per retailer, per card.
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How you could make the most of Shop Small
Here’s how you could take advantage of the offer when it was running. Note the following all refers to the offer as it ran in 2023.
Add the offer to your card
The offer wasn’t automatically applied to your account. You needed to “add” the offer to your card to take advantage.
Throughout the year you also saw other decent offers. Over the years I gained £250 off a £500 United flight, £20 back from a Eurostar trip, 10% off LNER bookings and £100 back from a £250 hotel booking spend – and there were plenty more. I reckon I easily made another £50 to £100 each year from these offers, sometimes much more.
Add it to your partner’s card
If you had an additional, or ‘supplementary’ card on your account for your partner, then they could also add the offer to their card.
This meant you could both take advantage of the promotion, and you could shop twice at the same retailer – once with each card.
Apply for an extra American Express credit card
You weren’t limited to a single American Express card. Since the offer was per card not per person, if you got another card or two in your name it increased the retailers you could spend at.
It’s easy to always buy things at the same big shops, or visit the same places. This was a chance to try new stores and businesses.
Some of the businesses I looked out for were:
Off-licences
Corner shops
Cafes and restaurants
Bars and pubs
Small boutiques
Museums and galleries
Services like dentists, dry cleaning or picture framing
Buy gift cards
If there was nothing you wanted to buy in the moment but you knew there would be purchases you’d make at specific businesses in the short term, then you could buy a gift card using Shop Small.
Split the bill
If you used Shop Small at a restaurant and you were with someone else using Amex, you could split the bill so you both got the credit.
Who paid for Amex Shop Small discounts?
The money all came from American Express. The shops and retailers weren’t be out of pocket at all. You genuinely were helping shops by using this offer which is why it’s such a shame it’s gone.
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The changes to the promo in 2021 changed how I took advantage, and that was even more so with the latest cuts in 2023. I used to mainly spend in restaurants and bars, using it as an opportunity to enjoy a meal out with a little discount, but that got harder over a weekend, especially over multiple cards.
So I looked out for retailers that sold gift cards. This meant I could extend the offer by a few weeks and months.
How to get an Amex credit card
It could take up to two weeks for your card to arrive, though it’s usually much quicker.
(A quick aside, if you don’t feel confident you’ll be able to pay off your spending every month, then don’t even apply! The interest charges will far outweigh the benefits you get).
Right now there are a couple of boosted refer-a-friend welcome bonuses, which is normally a great extra. You can get the increased deals via:
Save money on beer from the likes of Brewdog, Beer52 and more.
This page is dedicated to special offers, sales and vouchers which will help you get already cheaper beers for less, or make rarer and more expensive small-batch beers more affordable.
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Free beer
Free 4-pack of Beavertown for Londoners (ended)
You can currently get a free four-pack of Beavertown Satellite Super Session IPA. All you’ve got to do is sign up, purchase a pack from a London Co-op and upload your receipt using the link you’ll have been sent to claim the money back. You can get up to £7 for a 4-pack.
This offer ends on 30 November 2024 or when 3,600 cashback redemptions have been made.
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Beer 52
Beer52 is a monthly subscription box full of beers and there are always deals out there to save on your first box. Alternatively you can also buy individual beer as you please via an online beer shop.
Also, from time to time Beer52 also offer heavily discounted boxes of beers that are close to or just past the best before date. They’re still good to drink, and I once picked up a fantastic Stone Brewery box with 8 beers for about £12. I’ll add any of these deals I spot below.
If you don’t want to keep getting beers in subsequent months, which will be charged at the full price, you’ll need to cancel. You can choose to take holidays if you’d rather where you miss the odd month.
We’ll tell you how to find the cheapest flights, give you tips to keep the costs down, and we also lift the lid on all the so-called hacks to make your air travel as cheap as possible.
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Make use of flight comparison sites and trackers
Google Flights, Skyscanner and Kayak are just three of the many flight comparison sites out there that can help you find the cheapest price possible for the flight you want.
If you are particular about a date and a place you want to fly to, then you can set up alerts on all of these sites. Then just sit back and leave the comparison sites to tell you when it’s best to book. If the price drops (or dare we say rises), these alerts will let you know.
Alternatively, if you are not fussed about the exact date you want to fly, then you can use comparison sites to look at a whole month and use this to pick the cheapest dates.
This works too if you’re not set on a particular place as you can simply input ‘everywhere’ as your destination and see the cheapest places to visit in a particular month.
Using this method, you can even find great priced flights in the busiest travel months of the year. For example, input the month of August 2024 into Skyscanner with ‘everywhere’ as the destination and at the time of writing you’ll find return flights available to book for less than £50 to Denmark, Norway, Italy, Luxembourg, Germany and more.
Check for codeshare savings
Codeshares are a type of flight where one airline operates the flight, while other airlines may sell seats on it. Sometimes exactly the same flight is cheaper when you book through one or the other airline. You can check who will be operating the plane by checking the flight number.
That said, you will need to watch out for transatlantic flights as US airlines aren’t part of stronger EU rules on delay compensation – even if you booked via an EU or UK partner.
Book budget flights earlier rather than later
Tickets are often less with budget airlines when they first go on sale. As seats sell, fares tend to increase in price with the most expensive ones close to travel.
However, buying early doesn’t mean they won’t get cheaper, since airlines often run promotions, but generally with budget, the earlier, the better.
Watch out for flight brokers
When you use sites like Skyscanner and Kayak, you’ll usually see prices from third party agencies, and these can often appear to be the cheapest option.
Booking through them should be the same as booking via a travel agency but we’ve seen several stories where the price changes or different flights are booked.There have even been cases where bookings haven’t been even made and customer service has been non-existent.
Do a little research before using one, as most have plenty of customer reviews. If there isn’t a great deal of difference in price, then it might be better going with the airline directly or using a more established agency such as Expedia or eBookers.
To keep the costs down when looking for flights, consider flying indirect routes, as these are almost always cheaper. You can do one way or both ways indirectly.
It is best to book as one trip rather than booking individual legs separately, so you’ll be covered if you are delayed on any flight and will get moved to a later connection.
For peace of mind, it’s always best to choose connecting flights that give you at least one hour to get from plane to plane as you may need to go through customs or pick up your luggage on the way. This varies depending on the country you are passing through, so always allow yourself enough time so you’re not running to your next connection.
Just a heads up, when looking at indirect flights be aware that there are some connecting flights which require you to switch airports. I’ve seen this for US flights where the connection is in New York and you land in JFK but take off on the connecting flight from Newark airport.
You would have the cost and hassle of lugging your cases across New York, making that low cost indirect flight you found, not quite as good as you once thought!
Make a stopover
If you don’t fancy extending your flight time or enduring lengthy layovers in the airport when flying indirect, it could be better to extend the interim stop and spend the night there. You’ll often save some cash and there’s the benefit of getting to visit another destination on your trip.
Go “open jaw”
An alternative to a stopover is an “open jaw”. These flights are booked at the same time but depart from and return to different airports.
A few years back, editor Andy flew from London to San Francisco and returned from San Diego to London. This allowed him to spend a day in San Francisco before getting a separately booked short and cheap flight to San Diego. All three flights combined were actually cheaper than flying direct to San Diego!
To find options look for multi-destination options in search options. Or, if you want to book the additional flights yourself, we also like the site Skiplagged to find potential routes.
Fly into other airports
If a town has multiple airports or if there are alternative airports that are easy to travel to then it’s worth checking prices at each of those for both your departure and arrival. Do check exactly where these are though as you could find you’re adding on more time and money to actually reach your final destination for some.
You may actually find these smaller airports have less queues at passport control as they’re often quieter. I have also found with car hire it has been cheaper to pick up and drop off at the smaller airports. Obviously this is not always the case, but it’s worth checking all the costs involved with travelling before booking your flights.
Keep luggage costs down
The first price given on most airline websites is the cost of the flight without hold luggage, so if you want to keep the flight price as it is, then you need to travel light.
Now there are some circumstances where you have to take hold luggage such as if you have large cosmetics, golf clubs or a big suitcase. But rather than book the upgraded economy ticket to include this, work out the price difference if you add these as extras – it can sometimes work out cheaper.
This can really save cash when booking for multiple people as the airlines apply a seat upgrade to all the tickets you are booking. Since you won’t necessarily need a hold suitcase for each person, you can just book all the travellers at the basic rate and then add on the amount of hold luggage you’ll be taking as an extra.
This is how I book flights for my family as we never need 5 suitcases – I book the most basic ticket and add on 2 additional suitcases.
If you are adding sports equipment as an extra, such as golf clubs, and there’s space, think about packing your clothing and toiletries in with the equipment (up to the permitted weight), rather than paying for an additional suitcase. The additional padding from the clothes protects your sports equipment too!
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Make your carry on luggage allowance go further
Different airlines offer different carry-on luggage weights and size limits, but here are the airlines with the best carry on allowance included in their most basic fare, that we found:
Norse Atlantic 40 x 30 x 15 cm, no weight limit
British Airways 56cm x 45cm x 25cm and 23kg + a personal item like a handbag or small rucksack
Virgin 23 x 36 x 56cm and 10kg plus a personal item small enough to fit under seat in front (no weight specified)
Using the free carry-on luggage allowance to its max, which with some airlines will be a small suitcase and a rucksack, may mean you don’t actually need a large suitcase in the hold and this could save you money.
Make sure you read up on what you can put in your carry-on luggage as there are restrictions on liquids among other things.
Still need more room? Think about stuffing clothes into your neck pillow. You can buy one specifically designed to do this, or if you already have one with a removal cover, ditch the cushion and fill it with pants, socks, t-shirts and other soft clothes and you have a luggage carrier that’s also a comfortable neck pillow – great for those long haul flights.
Don’t pay to book seats when you book your flight
To book airline seats or not to book seats? A question everyone wants answered, but there’s no right or wrong answer.
If you want to ensure you are sitting with your travel companions or, if you have a preference for a particular seat on the plane, then expect to pay a hefty price to guarantee this. The airlines are really cashing in when it comes to seat allocation and you can expect to pay anything from a few pounds to a few hundred pounds to guarantee your seats.
But Which? recently surveyed the major airlines who, all but Ryanair, confirmed they have systems that will always try to seat groups on the same booking together.
So if you check in as soon as you’re able to, you should in theory get to sit together, as long as there are seats available. Now if the flight is busy and lots have decided to pay upfront for their seats, then this may stop you from getting seats together.
But you can keep checking the seat allocation on your flight right up to check-in. By going to the ‘manage my booking’ section of the airline’s website, you’ll be able to look at what seats have been taken and what’s available by doing a mock seat purchase.
The reserved seats will usually be greyed out so you’ll be able to see how much space is available on the flight and make a call as to whether it is necessary or not to pay to reserve seats.
If you’re willing to wait until check-in to select seats, ensure you check in at the soonest you can. This will vary by airline, also by ticket type and even by loyalty card status. For example, BA bronze executive club members get to select seats one week before departure whilst for Blue members and non-members it’s 24 hours.
Check your options if you’re travelling with kids
If you’re travelling with kids, then most airlines will aim to sit you together or as close as they can. Again it’s no guarantee, but they do go out of their way to ensure this happens so you don’t have to pay to reserve seats.
RyanAir is a bit different and allegedly it separates parties unless you pay to reserve seats. To guarantee sitting with your children, they insist you pay to reserve a seat so bear this extra cost in mind before booking.
Make sure you pick a good seat
Before you book your seats, use a site like seatguru to find out which seats are the best and which ones should be avoided, as it maps out each plane and colour codes seats according to how good they are. If they’re colour coded green, then the seat has had a positive review.
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If you collect the various airline points, then don’t forget to check the price of flights by paying with points in part or in full as you may be able to snag yourself deal.
Most of the time we think you’re better off swapping your Avios into Nectar and shopping around for flight deals, but if you have companion vouchers you may be able to save on your tickets.
Use “incognito” or private browsing
Experts differ with their opinions on whether this actually happens or not but some say that flight websites use tracking cookies when you’re looking for flights to change the price if you’ve searched for the same route a few times. It’s been reported that you might even get higher prices if you use an Apple Mac rather than a PC.
There’s no guarantee you’ll get lower fares, but if you use the incognito option in Chrome or private in Safari you can hide your search cookies from them. Just remember to close the windows and open new ones for each search.
Sign up for deals
Sign up free to Jack’s Flight Club and get an email every week with the best flight deals they have found. There’s also a premium membership at £39 a year where you’ll be sent even more deals. I’ve not signed up for this, but if you have the flexibility with work and family to get away on a whim, it could well be worth it.
Secret Flying is another site worth looking at if you want a rock bottom price for a flight and are open to different destinations.
Tastecard, Dine, Meerkat Meals, Gourmet Society and Hi-Life Diners Club all offer good deals on dining out, but are they worth shelling out for?
You know me, I’m always looking for deals and discounts, and dining cards seem like a fantastic way to save some cash when eating out. But could you just be paying for something you don’t really need?
Rather than review them individually, I’ve compared what you get with each of the options and shared not just how much they cost, but whether they represent good value for money.
What restaurant discount cards are available?
There are currently four main options:
Dine Club
Gourmet Society
Meerkat Meals
Tastecard
How do dining cards work?
Sign up for one of the memberships and you’ll have access to discounts at thousands of restaurants in the UK. You can find out which restaurants are participating and what you’ll save via their websites and apps.
Once you join you’ll either be sent a physical card to put in your wallet or a digital card you access via an app on your phone.
Some restaurants require you to book in advance, but plenty allow you to just turn up. Let them know you’ve got one of these cards, present it when you ask for the bill, and you should get the money off your meal. Easy.
What discounts are available?
The offers used to be quite different, but now they are pretty similar. If there’s more than one type of deal it often depends on the individual restaurant which one applies.
Tastecard: 2 for 1 or 50% off, plus 25% off Caffe Nero
Meerkat Meals: 25% off the entire bill, 50% off pizza delivery
Gourmet Society: 25% off the whole bill including drinks, two for one meals or 50% off food
Anything to watch out for?
A few things you need to be aware of:
There are often exclusions on weekends, and some restaurants don’t let you use the card in December
Some restaurants have a limit of two people per card, though some let you use more than one card on a table
You might also have to book in advance
They will auto-renew! Make sure you cancel soon after you buy the card to avoid this as full-price is often (though not always) a rip-off. You’ll still be able to use it for the length of your membership and you can then look for a better deal if you choose to renew
I’ve had restaurants I’ve visited tell me they’re no longer accepting the cards, even though they’re still listed, so it’s worth checking before you turn up
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You’ll find some restaurants on all or most of the memberships, while others will only be on one.
Ultimately, which is best comes down to where you live and the type of place you want to eat. So if your local fave you often eat at is only with one membership, then that’s possibly the best for you.
There are plenty of chains too. You can check which restaurants are near you on the various websites and apps.
What free trials are there?
Half of the memberships offer free or £1 trials, with periods ranging from 30-days up to 90-days.
A year of Meerkat Meals can be picked up for around £1 using a simple little trick – and you get Meerkat Movies too.
With the others, an annual membership is likely to be the most cost-effective once you’ve had the free trials.
You can also choose to pay month by month for some of the memberships, which works out more expensive over a year, but possibly cheaper if you only need it a few times a year. And the £1.99, 24 hour deal from Dine Club is great to use if you’re not a frequent restaurant goer.
What extras can you get?
Tastecard and Gourmet Society have discounts on cinema tickets and days out whilst Meerkat Meals goes hand in hand with Meerkat Moveis.
The cinema offers tend to be discounted tickets at most major chains and some independents. This is pretty good, but as my ultimate guide to ways to save at the movies shows, there are other ways to save – often with bigger discounts. And you have to be careful that your local cinema doesn’t have an offer that beats this.
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Should you get a restaurant discount card?
I think these memberships can each be really good value – but it mainly depends on four factors:
The price
If you have paid around £40 you only need to eat out two or three times to break even. As long as you’d do that anyway, it’s a no-lose situation and you will start saving afterwards. If you think you’ll use the cinema discounts too, then even better.
The discount
Two for one is great for two people, not for three. And though one card might give you 50% off food, another might give 25% off food and drink. Depending on how much you spend on booze, you might find the lower discount actually saves you more money.
The restaurants near you
It’s always worth checking what’s available near where you live and work as these are the places you’re more likely to visit – and then check if there are other savings you can get for free.
Will you actually use it?
I found that when I lived in London there were so many quality restaurants I wanted to eat at that I rarely used my membership cards. I’d rather enjoy my meal or try something new than go somewhere simply because there was 50% off.
But of course, if your fave place to eat is listed, then these can be brilliant ways to spend less when eating out.
Andy’s top tips
I’d recommend taking out the trials rather than buying one straight away. This will help you see just how much you will use one. If it’s not much, then you know these might not be for you.
And you’ve always got the option with most to take out a monthly membership. Though your savings per meal will be less, you’ll be better off in the long run.
Do try, if you can, do support local restaurants though over the chains. So many are shutting their doors that our support can make a big difference.
The things you should do BEFORE the Black Friday sales begin.
Black Friday is nearly here. Almost. Even though it won’t take place this year until Friday 29 November, the emails are already beginning to filter through and some early sales have begun. This will really ramp up later in the month.
That’s going to bring in a huge temptation to spend money, but also the potential to save money on things you actually need.
If you follow my three steps below, you’ll not only be fighting fit to get the best deals, you’ll also be able to avoid spending money you really shouldn’t.
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Get your money in shape
This first part is ensuring you are properly prepared financially for the sales.
Check what you’ve got
Obviously you don’t want to spend more than you’ve got. If you have savings you don’t need elsewhere then that’s your fund. But make sure you keep enough back to cater for emergencies.
Consider a cashback payment card
If you are confident you’ll only spend what you can afford, then it’s worth considering a cashback card. You’ll earn a little bit back each time you spend, including some new member bonuses on some cards.
If you don’t have one you still have time to get one. The Chase Bank current account gives you an instant digital debit card and you’ll the physical one in the post a few days later. This offers 1% cashback up to £15 a month.
A bigger rate could come from American Express welcome bonuses, and you should have time to apply and get your card in time. But to make these worthwhile you have to be able to repay the full amount of spending every month.
If you think you’ll be short of the funds you need then you’ve still got time to cut back on spending elsewhere or even look to earn a little more. There might also be some cash sitting in forgotten online accounts you can use.
Do your prep
Once you know what you can afford, it’ll help you work out what you are going to buy. This second step is making sure you don’t overpay in the Black Friday sales. Plus how to avoid getting carried away and buying things you don’t need.
Work out what you need
Avoid getting dazzled by a discount – it might not be something you are going to use. That’s a waste of money, no matter how much you use it.
Write a list of what you need and what you’re looking for. This’ll help you avoid endless scrolling through pages and pages of offers.
Think about why you are shopping
A study by the Money & Mental Health Policy Institute found that 54% of those with a recent mental health problem had shopped online to make themselves feel better.
If you find yourself putting something in the basket you hadn’t planned on buying then pause. If you can leave it a few hours, perhaps even a day, you’ve time to think about whether you really want to buy it.
Often the advertised discounts aren’t the real saving. Just because it says it “was £390, now £199”, it doesn’t mean it really is. This isn’t a random example.
A few years ago Argos had a Dyson vacuum cleaner as one of its headline offers with these exact prices advertised. £190 off sounds great, doesn’t it? In reality, you could have picked it up for £250 just before the sales. So yes, it’s still a good £50 off, but it’s not £190 off. So you need to be wary.
It’s easy to research the items on your list. A simple Google search will give you an idea, or if you want to take it a bit further you can look at the price history. This way you’ll know the real selling price in recent months.
Stop spending money now
If there are things you want to buy, then try to hold off until Black Friday itself. That’s when most retailers save their best discounts. Amazon is a great example, and its Echo, Fire TV and Kindle devices are likely to be heavily discounted – that’s how they get you on the site.
If you really need something now, or there’s a good deal, then, of course, go ahead and buy it. You might be able to claim a refund if the price drops later (more on this later).
Check returns policies
Make sure anything you get early can be returned. If you spot any bigger discounts during the Black Friday weekend you can always get it again at the lower price, and take back your original purchases for a refund.
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Make your savings even bigger
Fast forward a few weeks and the sales are finally here. You’ve got your list of what you need to buy and know your budget so you can be more focused on your shopping.
This last part is full of the tricks to make sure you’re getting even more savings when you shop in the sales.
And if it’s a credit card make sure you pay it off in full when the bill comes.
Use a discounted gift card
A hack that’s been around for years but has recently got easier, is to buy a gift card at a discount and then use that gift card to pay. Here’s more about the pros and cons of paying this way.
New Trading 212 customers get a bonus of 0.66% AER for 12 months for current year subscriptions
More details ▼
Additional Info
Existing Trading 212 customers get a rate of 3.85%
FSCS Protected?: Yes
Allows transfers in?: Yes
Flexible ISA?: Yes
▲
Don’t get carried away
These sales might often have low prices but if you can’t afford it now, wait. You can still get a decent price at other times of the year, possibly even better if you time it right.
Shop with intent
That list you made of things to buy? Stick to that by only searching for those items. Be wary of just browsing.
I’m really not a fan of services like Klarna. They encourage people to buy more than they can afford, which can cause financial problems down the line.
The only reason they might be handy is if you are getting more than one size of an item and know you absolutely will return the ones that don’t fit. In that case you might be able to avoid paying for those extra sizes at all – though some refunds are taking a while to come through from shops, so don’t bank on this.
Check out our ultimate list of Black Friday shops and deals
Our Black Friday deals page doesn’t have anything yet, but it will be updated with early deals when they start to appear. And then as more information is released, a huge list of who is doing what, and some of the top deals. So book mark it now and come back later in the month.
The reason you choose when returning an item can affect how much money you get refunded
Amazon’s dominance and often low prices means you’ve probably bought something from the online giant over the last few years – even if, like me, you’vebeen trying to support local businesses.
But what happens if you don’t want or need something you’ve purchased? Well it’s pretty easy to return something online with Amazon. But one of the steps is more important than you probably realise – the reason why you want to make the return. Pick the wrong one and you may end up having to pay the postage.
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Amazon’s returns policy
As with most online purchases from any retailer, you’ve 14 days after you get the goods to return them. You don’t have to justify the return. In most cases, Amazon actually extends this period to 30 days.
A few items can’t be returned, generally anything that’s been customised or is perishable. You also can’t return media (such as CDs or DVDs) that have had their seal broken. You can read about these and a few other exemptions on Amazon.
But just because you can return a purchase within this time, it doesn’t mean it’ll be free.
Andy Says: Think twice if you’re returning to a small retailer
It’s worth noting that the refund rules apply across all of Amazon. But not everything you buy with the retailer is actually sold by them. It might not even be dispatched by them.
When you buy from third parties, they’ll obviously have to shoulder the costs of returns. And this can make quite a difference to their profit margins.
So if you are returning the item because it genuinely is one of the chargeable reasons, consider whether you really should opt for a free option instead.
If it’s sold by Amazon though, I’d say it’s fair game to get them to fund the return costs. If it’s “fulfilled by Amazon” or sold by another shop, then it’s best to pay to return (as long as it’s not their fault).
When Amazon will charge you to return an item
There are three options you can choose which will mean you will get your refund minus £3.99. These are:
Accidental order
Better price available
No longer needed
The first one is easy to do with Amazon’s “One Click” buying option. I know I’ve accidentally hit that button when browsing but realised in time to cancel the order before dispatch. But if you’ve not realised until the package arrives at your front door Amazon wants to charge you the cost of sending it back.
This is possibly also the option you’d choose for any mistakes you made – perhaps you selected the wrong colour or didn’t properly read the description.
The common theme with the other two options is that you’d rather not keep the purchase, either because you want to pick it up for less elsewhere or you simply changed your mind. In each of these instances, Amazon is saying yes you can get your money back, but we’re going to charge you for having to bring the items back to the warehouse.
It is possible however, to avoid these charges by choosing one of the other options instead.
When Amazon won’t charge you to return an item
Now if you’ve brought something that is broken or faulty then Amazon has to either offer you a replacement or a full refund. And you’ll also get the delivery cost back. You will have to explain how it or the packaging is broken.
You can also get a free return and full refund if an item has arrived after it’s estimated despatch time. This is a really useful one. I think lots of people shop on Amazon for the fast delivery, often when they’ve left something to the last minute. And if a delay means you get something too late, then it’s worth returning the items and getting the full refund.
But what if it’s not damaged and arrived on time? Well, there are alternatives reasons you can choose, including the following:
Incompatible or not useful for the intended purpose
Performance or quality not adequate
Description on website was not accurate
Unauthorised purchase
I think the first three here are all justifiable selections if what you’ve bought isn’t what you hoped it would be. I wouldn’t use unauthorised purchase unless this really has happened – which could well happen if you’ve got kids talking to your Alexa smart speaker!
A final group where you can get free returns, and all your money back, is anything categorised as clothes, shoes, jewellery or watches. With these, you have to be able to try something on, so it’s near on impossible to know if it’s right before you order. If you’re not with Prime, here are some tricks to save money on your Amazon delivery.
What happens if you paid for speedier delivery?
One caveat with these reasons for returning is that you’ll only get the cost of the cheapest delivery refunded. Now, if you’re a Prime member buying from Amazon then this is irrelevant, as you won’t have been charged delivery.
But non-Prime members, or anyone buying from a third party might have paid extra. Of course, if the item is faulty you will get all the money back.
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How to return purchases to Amazon
It’s actually very easy. Go to the orders section of your Amazon account and find the item you want to send back. Choose one of the reasons above which gives you free returns, then select whether you want a replacement or a refund.
If you choose refund you can have the money put back on your payment card or added to your Amazon account. Credit to your account will happen as soon as the item is received. If you choose your card, it’ll take 5 to 7 days.
Then you’ll be able to choose your return option. You can drop your parcel off at a number of drop off points including a Post Office or an Evri ParcelShop or arrange a collection. You don’t even need a label for some options, as they can be provided when you hand over your package.
We review which site is best for selling DVDs, books and CDs
Over the years I’ve accumulated hundreds of CDs, books and DVDs. Yet thanks to Spotify, Netflix and my Kindle they’re just gathering dust. So if you want to sell books, CDs or DVDs then trade-in apps may be your answer. We put the market favourites to the test to see if you’ll make pennies or pounds from your unwanted items.
Some articles on the site contain affiliate links, which provide a small commission to help fund our work. However, they won’t affect the price you pay or our editorial independence. Read more here.
Sites to sell CDs, books, games and DVDs
I looked at three different companies which all promise to buy your unwanted physical media and also compared these to what you could potentially make on eBay and Amazon Seller.
The apps I used were:
Music Magpie
We buy books
World of Books (known as Ziffit at the time of writing)
All three also work by entering details into a website if you don’t want to use a phone.
I also looked for others out there and it seems that MoMox and Zapper are not currently up and running.
How these buying sites work
Just scan the barcode with your phone and instantly receive an offer (or not) for your media.
Reach the minimum amount – one of the frustrations with some of these apps is you can’t trade in until you reach a minimum amount. This figure ranges from an achievable £5 through to £15, and when many items are offered to you for 10p, that’s quite a few to sell before you reach the threshold.
Package and post – once you’ve accepted the figures for the trade, you need to box the titles up. Most allow you to drop the box off, though some will collect by courier. There isn’t usually a charge for this.
Wait for payment – you only get paid once the items have been received and checked. With CDs, DVDs and games in particular this involves a condition check. If they aren’t of the desired quality you might get less cash, or even none at all.
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How the trade-in apps fared
Having just moved house, I was still clearing out as I unpacked boxes and found books, CDs, DVDs and sheet music books that I hadn’t touched in years. So I grabbed five of each and used the apps below to see just how much money I could make. You can sell computer games too but I didn’t have any to sell.
I’ve summarised the results in this table so you can see how Ziffit (now World of Books), Music Magpie and We Buy Books compared:
Trading app
Amount offered (for 24 items)
Minimum payout
Extra incentives
We Buy Books
£3.92
£15
10% extra with code APP10
World of Books (was Ziffit)
£3.41
£5
10% extra for new traders with code WELCOME10
Music Magpie
£1.52
£5
10% extra with code GET10EXTRA
We Buy Books
We Buy Books accepted a few more items than the others (10 out of 20) but offered slightly lower individual prices. And the funny thing is, quite contrary to their name, they didn’t accept any of the five books I tried to sell! That said, I’ve used them to sell books before and had some success, mostly 10p offers but I did get a random £6 offer for a grown-up version of a Where’s Wally book!
I was disappointed this time with their offer prices for the sheet music books. Most offers were around 50p which I guess is better than the price they offer for most books, but the one I found could possibly sell for around £25 on Amazon, they only offered just 12p for!
Summary: OK for sheet music books and DVDs but didn’t accept any of my reading books. It would take quite a lot of products to get to the £15 minimum for payout, so not great if you only have a few items to sell.
World of Books (was Ziffit)
Ziffit, as they were known as at the time of research, were good for their offers on the sheet music books and DVDs but only offered 10p on one book and made zero offers on the CDS. In total, they made offers for 9 out of the 20 items with prices ranging from 10p to 50p, so nothing to shout about.
Summary: Good for sheet music, although don’t expect any offers higher than 50p. The £5 minimum payout is much more achievable and good if you have fewer items to sell. Not great for CDs or books in this particular case.
Music Magpie
Music Magpie would only take 7 out of 20 the items and the prices they offered were very low – in fact the best offer they gave was 40p for a Shawshank Redemption Blu Ray. They didn’t accept any of the books and offered just pennies for the sheet music books. They gave more offers for CDs than the other apps, but don’t expect anything big, the maximum was 22p.
Summary: Better than Ziffit and Music Magpie for CDs, but low prices across the board. £5 minimum payout is easier to achieve, so good if you’ve only a few items to get rid of.
Are these trade-in apps worth it?
From my test the answer is generally no. This kind of physical media just doesn’t hold its value, and with people also not really buying these items second hand, these websites don’t always offer a price which makes it worthwhile.
But you will get larger amounts for special editions, rare items, recent releases and textbooks, though you’ll probably get more for them on eBay.
And if you’re struggling for extra cash and don’t think you have the time to eBay your unwanted items, then these sites may just be the quick answer you’re looking for.
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Are Amazon Seller and eBay better?
Since none of the buying apps came up trumps, I thought I’d compare their offers to what I could get elsewhere. CEX doesn’t buy books, but you can list these on eBay and Amazon (through Amazon Seller).
Obviously this is based on an estimate of what you could potentially make. For eBay, I looked at the same items and what price they are currently offered for. And for Amazon Seller, they give you the price after fees for the lowest price the item has sold at.
Other things to take into account are the photos, listing and packing for making Ebay sales, which all takes time and it would have to be done for individual items (although you could possibly sell in bulk). For Amazon Seller, if you go down the route of FBA (fulfilled by Amazon), then there are the storage fees to take into account if the products don’t sell.
And with both eBay and Amazon, there’s no definite sale. You could be holding on to the items for months or even years.
That could be an issue, unlike with the apps mentioned above where you have a definite income (once the products have been received and assessed).
How much could I make?
So what can I potentially make from Amazon Seller or eBay? Amazon Seller to me seems the best to go with but it requires some work. For the 20 products I’m planning to sell I could potentially make around £70 and on eBay about £60. But neither of these estimates are reality until the products sell.
Both estimates are a lot higher than the £3 odd offered by the buying apps above. The biggest difference in price I found between the trade-in apps and Amazon, was for a City of Angels music book. This was worth 43p on Ziffit and 12p on both We Buy Books and Music Magpie, yet Amazon predicts it could sell for £24.65.
That said, both Amazon Seller and eBay do require a lot more effort and man-hours than the trade-in sites, but I could make more money from them if my items go on to sell. But for convenience, the question is whether I should just take the £3.92 offered by We Buy Books!
There are an estimated 76 million old £1 coins still in circulation and £7.2bn in old notes
How many old notes and coins are still in circulation?
A BBC Wales investigation found that a staggering £7.2bn of old-style banknotes were still out there.
The breakdown of old notes was:
110 million £5 notes
62 million £10 notes
171 million £20 notes
52 million £50 notes
And there are coins too. The current pound coin, with its many sides, two colours and other anti-counterfeiting measures has been around since May 2017. The old round coin stopped being accepted in shops six months later.
At the time there were thought to be 500 million of the old coins in circulation, so the fact there are still 76 million out there is surprising. There’s a good chance many of them are lost forever, but a huge chunk of that £76 million pounds has to be just sitting in our homes.
If you find an old pound coin, you won’t be able to use it any shops or businesses. And you won’t be able to exchange them for the new pound coins either.
But you will be able to pay them into accounts at banks, building societies. If you don’t have your bank near you, or it’s someone like Monzo or First Direct with no branch, then you can also deposit old round pounds at the Post Office.
So if you track any down, then simply pop into your branch with your bank card and get it added to your balance. There’s a chance your bank could have a minimum number of coins to make a deposit
Before you do that, it’s worth a quick check on somewhere like eBay that you don’t have a rare version which could be worth more.
What to do with old £5, £10, £20 and £50 notes
If you have a UK bank account, the easiest way to exchange your old banknotes is to pay them into your bank account at a local branch or Post Office. There are also 48 Post Offices that will swap old banknotes, even if you do not have a bank account.
You can also take your old notes in person to the Bank Of England in London or send them via the post for a swap.
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Where to look for old coins and notes
If you haven’t checked for the old coins or notes, here are a few of the less obvious places you might have forgotten to check.
Your kid’s room
Soon after the old pound coins stopped being legal tender, my then seven-year old niece shared she had a small pot full of them that she was saving. In the end it turned out my dad (her granddad) had already switched them over to the new version. But it shows that if you’ve got kids with a money box or small purse they could be hoarding some old coins.
Winter clothes and bags
If you change your wardrobe with the seasons, then there will be some clothes – particularly coats – you’ve not used for six or more months. Check the pockets and check the bottom of bags.
Occasional use bags
A bit like the winter clothes, you might have bags you rarely use. It could be a posh handbag or a small one for weddings and nights out. You might have a sports or gym bag that’s not been used all summer. Basically anything you’ve not used for a while but you might put cash in!
Random change jars
We’ve got a couple of these at home and I tend to forget they are even there. Since I hate having loose change I tend to empty my wallet whenever I get some. This is usually onto random surfaces, which my wife then moves into a jar. It’s mainly pennies, but you could have a pound or two buried within.
One of our random coin jars – no £1 coins, new or old, but plenty of coppers!
Your glove compartment
Though most car parks are going cashless, you might have a few quid hidden in the glove compartment.
You can pay between £3.49 and £7.99 a month to get free delivery and other discounts
Takeaways might be tasty but they aren’t a cheap habit. And once you add in the service and delivery charges you get on top from the likes of Deliveroo and Uber Eats, it can quickly add up to much more than you intended.
Deliveroo knows this, so it offers a delivery subscription service, which gives free delivery on orders for a monthly fee. And did you know that Amazon Prime customers also get Deliveroo Plus included in their subscription?
But is paying for a monthly membership going to save you any money? Here’s our take.
Some articles on the site contain affiliate links, which provide a small commission to help fund our work. However, they won’t affect the price you pay or our editorial independence. Read more here.
What is Deliveroo Plus?
You’re basically signing up for a delivery pass with a monthly charge. Depending on the tier you select, you’ll get free delivery when you spend over a certain amount.
However, you will still pay the service charge on each order. Deliveroo also promises that members will receive extra “Plus” discounts – we’ll take a look at these below.
You are only tied into one month at a time so you can pick and choose when you want to use it. However, it will auto-renew if you don’t cancel.
Deliveroo Plus costs
There are two levels you can choose between:
Deliveroo Plus Silver
Cost: £3.49 a month
Minimum order for free delivery: £15 for close orders, but this may increase for restaurants further away — more on this below
Minimum order for free grocery delivery: £25
Until 31 January 2024, the minimum order for restaurant orders was £25, so the lower £15 level will mean single people can still take advantage of the scheme.
Deliveroo Plus Gold
Cost: £7.99 (was £11.49 a month)
Minimum order for free delivery: £10 for close orders, but this may increase for restaurants further away — more on this below
Minimum order for free grocery delivery: £15
You can order back-to-back free deliveries to different addresses with Gold, so you could potentially share your membership and split the cost.
In addition, Gold members get 10% credit back on every eligible order over £30. This cashback can then be redeemed on your next order. You can save up your cashback and stack it in one order, too.
Essentially, if you reckon you order more than £80 in takeaways each, you might make back the difference as well as get the other benefits, but this might be a fairly high threshold for a lot of households.
There is also an invite-only membership known as Deliveroo Plus Diamond, which gives you all the benefits of Gold membership plus free priority delivery on eligible orders and your full order value back as credit if your order arrives more than ten minutes late.
Other Deliveroo costs
You’ll still have to pay delivery charges if your order is less than the minimum set by your subscription level, and there could be a small order fee added on top.
Though you’ll get free delivery if you reach the minimum spend, there is still the service charge to pay – although this is reduced with the Deliveroo Plus Gold membership.
What is the extended delivery fee?
In April 2024, Deliveroo announced that it would be introducing a “small extended delivery fee” when drivers need to travel further (we think this is for ones four or more miles away) . We asked Deliveroo for more information on this and were told that the fee “applies to [Deliveroo] customers and primarily depends on how far the rider needs to travel to reach the customer. This fee will be discounted, exclusively for Plus customers, so members will pay less than other Deliveroo customers.”
We’ve taken a look at the app and it appears that the delivery cost for these restaurants is significantly higher — more than twice the cost a lot of the time. However, the minimum amount for delivery is also higher — and in the seven restaurants we checked, if you order above the minimum delivery, the delivery fee is removed.
However, order below the minimum order and you’ll pay a significantly higher delivery fee and a small order fee — these came to more than £10 at all of the restaurants we tried.
Deliveroo Plus discounts
Deliveroo Plus free trial
You can often get one 14-day free trial per account. You can cancel at any time before the trial ends but you’ll sacrifice any remaining days left. But forget to cancel and you will get charged.
If that happens, you’ve still got a 14-day cooling off period to request a full refund – as long as you don’t use the service in that time.
You’ll see the option to sign up in the app or on the site. If it’s not there then go to settings.
Free Deliveroo Plus with Amazon Prime
Amazon Prime members can get a free year of Deliveroo Plus Silver, worth £41.88. This (as you can see above) entitles you to free delivery if you spend £15 or more on an order. Here’s how to claim the offer.
If you end your Prime membership during the year you’ll also end your Deliveroo Plus membership. At the end of the year your membership will end – unless you had a membership running before activating this offer. In that case it’ll revert to whatever plan you were on.
Amazon Prime costs £95 a year and comes with free Amazon delivery and free Amazon Prime Video streaming (among other extras). You can also get a 30-day free trial.
If you already pay for Deliveroo Plus then it’s worth considering whether getting Prime as well for an extra £53.12 could be a decent deal. But following my year without Amazon, I’ve come to the conclusion that paying for Prime really isn’t worth it.
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These extra discounts have the potential to save you cash – but it’s a bit of a postcode lottery.
These are typically ones where you need to order a number of times at participating restaurants in a set time to get money off a fourth order – but the chances of you finding the restaurant you want to order from listed in this promotion are slim. And it could tempt you to order more than you normally would just to get a smallish discount.
If you pay for Gold you’ll also get £5 credit if your order arrives later than initially expected.
So, you probably don’t want to sign up expecting to save extra from the membership, though it’s a handy bonus if you do manage to.
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Is Deliveroo Plus a good idea?
Andy’s Analysis
Taking a look at some of the delivery charges near me, they range from 79p through to £3.49 – with the majority around the £3 mark. Have a look at your most recent orders and see what you’ve been paying each month.
I’d imagine that if you are someone that regularly orders at least two takeaways from Deliveroo over £15, then you will hopefully get your £3.49 subscription fee back after one or two orders, maybe three.
It’s a tougher sell for people who won’t hit the £15 minimum spend for the Silver option. With the cost of the next tier at £7.99, earning 10% cashback would mean you’d need to spend about £80 per month on takeaways to make the month back. In delivery charges, you’d need to order at least three times a month (probably more) to get the month back. This can be harder to justify (unless you split the membership with a friend or family member at a different address).
So do the (quick) maths to work out whether you’ll actually benefit from this scheme or whether you’ll actually be spending more than the actual deliveries cost.
But even if you think that makes sense, there are some wider issues you need to consider.
First, if you sign up for a service like this it will be really tempting to order more takeaways. And that means you will spend more.
Second, it ties you into using just Deliveroo. And if you want to order from a restaurant on another app or direct, then you’ll have to pay a separate delivery charge.
Finally, it’s actually often cheaper to order direct from the takeaway. Since Deliveroo (and the other apps) take a decent cut of the sale, prices can be higher than if you go direct. Plus you need to factor in that service charge on top. Though sadly fewer and fewer restaurants are offering their own delivery service.
So check out the websites for your faves, and see if the prices are lower, and if delivery is free. If so that sounds like a better option – plus the restaurant will get to keep more of the money.
But if you order at least once a month from a Deliveroo only takeaway and spend at least £15 each time, then the family pass at £3.49 will mean you at least break even. That means there’s not much harm giving it a go – as long as you don’t start ordering more frequently than if you didn’t have it!
How to cancel Deliveroo Plus
Simply head to your account and select the option to cancel your membership. If that doesn’t work you can email [email protected].
New Trading 212 customers get a bonus of 0.66% AER for 12 months for current year subscriptions
More details ▼
Additional Info
Existing Trading 212 customers get a rate of 3.85%
FSCS Protected?: Yes
Allows transfers in?: Yes
Flexible ISA?: Yes
▲
Avoid supermarket orders on takeaway apps
Finally, a reminder that ordering from supermarkets on Deliveroo and Uber Eats is generally going to be more expensive than doing it yourself or ordering from their own delivery services.
Deliveroo promo codes
New users can also save money on their first order by using a promo code. I’ll list the best ones of these on my takeaway deals page.