Uber One review: is it worth the money?

You can get discounts on takeaways and taxis with Uber One, and now a Disney+ subscription

Uber One is a subscription you can get with Uber for both its Uber Rides and Uber Eats products, but it’s also got a few additional benefits, including a Standard Disney+ subscription and various discounts. But is Uber One worth the money? Here’s what we think. 

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What is Uber One?

Uber One’s a pretty new subscription, having only launched in 2022. It’s similar to Deliveroo Plus, however as Uber’s got both takeaway and taxi services — Uber Eats and Uber Rides — you can benefit from it with both.

In addition, Uber’s partnered up with other brands to offer discounts and freebies for its subscribers, which we detail more below. 

What’s changing on 31 October 2024?

Uber announced to its members that it’s tweaking the benefits of Uber One on 31 October and reducing the price. The price has already been reduced, so you can now get the annual subscription for £49.99 per year.

The changes we’re expecting to see on 31 October include:

• Uber One credits. This can get you 10% of your trip value in Uber One credits when you get an Exec or Lux ride, as well as 5% on all other Uber trips. This can be used on Uber and Uber Eats and will replace the 5-10% discount you get with the membership at the moment.
• Reduced Uber Eats Service Fees. Instead of 5% off at Uber Eats, it’s offering “up to 60%” off the fees that are applied when you order Uber Eats.
• Scrapping the Late Delivery Promise. With this, you would get £5 in Uber Credits if your delivery did not arrive within the latest arrival estimate.

Uber One benefits

You can get discounts on Uber Eats deliveries and rides with Uber One, but there are also other benefits. Here’s what you get with Uber One:

Uber Eats and Uber Rides discounts

These are pretty good if you use Uber often – especially if your local restaurants are a little slow – I can think of a few recent deliveries where I’d have been able to snag that £5 cashback —  although with one I complained and got a full refund, so you don’t necessarily need a membership to benefit.

Don’t fall for the grocery orders discount, the prices are often ramped up and aren’t worth it, even with 5% off.  

Uber Eats discounts

• £0 delivery fee (for orders over £15)
• 5% off delivery orders over £15 – being replaced with a discount on fees on 31 October
• 5% off grocery orders over £25 – being replaced with a discount on fees on 31 October
• £5 cashback if your order arrives later than the “latest arrival by’” time – being removed on 31 October
• Better promotions than non-members to your favourite restaurants

Uber Rides discounts

• 5% off Uber Rides – being replaced with an Uber credit scheme on 31 October
• 10% off Uber Exec and UberLUX rides – being replaced with an Uber credit scheme on 31 October

Free Disney+ Standard (with annual plan)

You can get a free annual Disney+ Standard subscription with an annual Uber One plan. This will remain after the 31 October changes, too.  However, the terms state this offer is only available to activate until 30 November 2024.

This is a great offer if you’re paying for a full year of Disney+ anyway, as it’s around £40 cheaper than paying for a year upfront for Disney and £58 cheaper than paying monthly – and you get the Uber One discounts on top.

To get it, you just buy the Uber One annual membership and you’ll get a code within 48 hours to sign up for Disney+. If you’re already a Disney+ member, you need to cancel your current subscription and then sign up again using the code after your existing billing cycle has ended.

However, don’t rule out other Disney+ offers and discounts that could also bring down the price of Disney+, such as a free year of Disney+ with Ads via a Club Lloyds bank account.

Or if you don’t think you’ll want Disney+ for more than five months across a year, simply paying month by month direct with Disney, and cancelling when you don’t use it will work out cheaper.

VIP Experiences and additional discounts

There are some things you can get in addition through competitions or regular promotions, but don’t count on any of these, as they’re not guaranteed.

• Access to some VIP experiences, like tickets to the Brit Awards, All Points East, Disney premieres, and the Rugby World Cup
• 2-for-1 cinema tickets
• Avios double points window
• £25 off Booking.com purchases

How much is Uber One?

Uber One is £4.99 per month (reduced down from its initial price of £5.99 per month in October 2024). Or, you can get a year upfront for £49.99, which gets you two months free (also reduced at £10 less than at launch).

You can only get the free Disney+ subscription with the annual plan. We discuss the potential savings of this above and in our summary below.

You’re not tied into a monthly subscription, so you can do the odd months here and there if you want.

Is there an Uber One free trial?

Yes, you can get a free trial of Uber One. The length varies, but it can be as much as four weeks for free. You don’t get the Disney subscription with the free trial, though. 

Other Uber fees

At the moment, you’ll still have to pay fees for your Uber Eats order, even with an Uber One subscription. This depends on the size of your order and isn’t waived or discounted with the membership. When I looked at a few orders, this was often up to 5% of the cost of the order.  

From 31 October, these fees will be reduced instead of a 5% discount on your full order.

Summary: is Uber One worth it?

Whether Uber One is worth it depends mainly on how often you order takeaways or take Ubers. If you spend a fair amount on Uber, you could well save some money with the monthly plan with the amount you get back in credits. With takeaways, you could “earn” back the fee from just a couple of orders a month in fee discounts.

Before Disney+ was added to the benefits of the annual plan, we’d have said that Uber One likely isn’t really worth it. However, with the news that you can get a year of Disney+ with a subscription for Uber One, it might be worthwhile, especially now Disney has raised its prices again.  

If you’re already paying for a full year of Disney+, you’d definitely save money this way by buying a year of Uber One upfront. This could be a saving of up to £58 per year.

You can find out how much you spend on Uber within the Uber app, by clicking “Activity” and filtering by a category. This lists your orders or rides, so you can add up a month’s worth to see what you tend to spend. 

The £5 cashback for late deliveries is being removed, however, I was never a fan of this being offered as part of a paid subscription. Regardless of if you have the Uber One membership, you should raise an issue with Uber if you’re regularly getting orders late. 

Remember that Uber isn’t necessarily the cheapest app to make your order from. I’ve had issues checking out in the past and switched over to Deliveroo or Just Eat, then found that I’m spending significantly less. This is usually because restaurants will up the prices to allow for additional fees they have to pay to use Uber Eats. The same happens with Deliveroo, too. Calling the restaurant directly can be the best option, sometimes.

In addition, Uber Rides might be more convenient, but when prices surge, which is when there are more people trying to book one, sometimes a traditional taxi is a lot less expensive.

How to cancel Uber One

If you want to cancel Uber One, you go to your account in the Uber app, scroll down and select “Uber One”, then choose “Manage membership”.

Here, you can change your plan and payment method, as well as cancel. 

If you’re on the free trial of Uber One when you cancel then your membership benefits end right away. If you have a monthly or annual membership, you keep access until the end of the billing period.