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It pays to complain

It pays to complain

Don’t let bad service leave you out of pocket.  Obviously no one wants to complain. It’s far better that things go right rather than wrong and we get the service or products we expect. And most of the time that’s what happens. But sometimes...
Is your holiday protected?

Is your holiday protected?

Whether you book through a travel agent or do it yourself, there are a few things to look for to make sure you’re protected financially if something goes wrong on your holiday. Personally I always book my holidays myself, nabbing the best deals from different...
Credit cards, Section 75 and your consumer rights

Credit cards, Section 75 and your consumer rights

Buy something worth more than £100 with a credit card and you could get your money back if it’s broken, doesn’t get delivered or the company goes bust. Some articles on the blog contain affiliate links, which provide a small commission to help fund the...
Debenhams in danger – your rights

Debenhams in danger – your rights

The department store has gone into administration.It’s no surprise that Debenhams has been struggling, with rumours abound for ages that it couldn’t cope with the realities of modern shopping. Now it’s entered into administration, meaning it’s...
How to get free Amazon returns

How to get free Amazon returns

The reason you pick for returning an item can affect how much money you get back. Contents Amazon’s returns policy When Amazon will charge you to return items When Amazon won’t charge you to return items How to return things to Amazon Some articles on the...