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Slow broadband? How to leave penalty free

Slow broadband? How to leave penalty free

New rules should make it easier for you to get the broadband you’re paying for. Though it won’t solve wi-fi issues. Contents Your new rights Why wi-fi isn’t covered How to improve poor wi-fi How to check your internet speed Get cheaper broadband Some...
Got an HMV gift card? Spend it NOW

Got an HMV gift card? Spend it NOW

Music and movie retailer HMV is on the brink of collapse once more.HMV is now in administration, meaning if it doesn’t find a buyer the retailer could disappear from the high street and online. This isn’t the first tome either. The chain went under in 2013...
Changed your mind? Your refund rights

Changed your mind? Your refund rights

When you can get your money back, and when you can’t. We’ve all made that impulse purchase that turns out to be not such a great idea. Sometimes we realise too late and we’re stuck with it. But if you know you don’t want or need something soon enough, then you...
TSB online meltdown: Your rights & should you switch?

TSB online meltdown: Your rights & should you switch?

What you need to do if you’re a TSB customer, and my thoughts on if you switch to or from the bank. Between us, Becky and I have six TSB Classic accounts. Two personal ones each, and two joint accounts. We opened them a few years back when we could get 5%...