Tag: Consumer rights

Anything you buy must be of satisfactory quality, fit for purpose and should last  I’ve bought a few things recently that I’ve not been happy...

If you’re unhappy with how your financial provider has handled your complaint, try the FOS Banks and other financial firms don’t get things right all...

You need to make sure you're covered in case something goes wrong before or when you go away. Whether you book your holiday through a...

These costly fees can’t legally be charged to ordinary customers, but some retailers are trying their luck Online retailers are charging illegal ‘restocking fees’ to...

Paying by credit card could give you vital purchase protection Credit cards can be really divisive. But love them or hate them, they give spenders...

When you can get your money back, and when you can't. We’ve all made that impulse purchase that turns out to be not such a...

Multiple readers have had issues with with the British Airways Amex card Earlier this year American Express was running a really good boosted welcome offer,...

Rail companies are planning on striking…again. Here’s what you need to know.  The ASLEF Union has announced even more rail strikes for more than a...

Your rights when parcels are lost or stolen It can be incredibly frustrating if a parcel doesn’t arrive when it’s supposed to. And even more...