The steps to take to avoid your Tastecard auto-renewing.
A Tastecard can save you money when eating out or going to the cinema – I’m a fan. But it’s only decent value for money if you use it.
And sometimes those who don’t use it – or forget they have one – have been caught out by auto-renewals. And even those who remember might find it hard to process their cancellation.
With my trial about to end I thought it was a good time to find out just how you to end your membership and stop it auto-renewing.
What is Tastecard?
Tastecard is a discount membership where you receive two for one or 50% off at selected restaurants. The more recent Tastecard+ add-on lets you get some pretty decent discounts at cinema chains.
You can normally get a 90 trial for £1 (sometimes even free), or a full year for a discounted £30 or less. After that, prices jump to anywhere between £40 and £105.
The problems with cancelling Tastecards
In the past Tastecard has had a bad reputation for people trying to cancel. You just have to search Twitter for Tastecard to find someone angry about their membership or free trial autorenewing and not being able to claim a refund.
Now, it is clear in the terms and conditions that once the trial or first year ends, you will auto-renew.
Though it’s not ideal, Tastecard isn’t the only service that does this, so it is down to the customer to make a note to cancel before the membership ends.
But even if you do remember to cancel, it’s not easy to find how to actually do it.
How to cancel a Tastecard membership
So with my Tastecard coming to an end, I made a note in the diary to cancel more than a week before the expiry date. Here’s my video for how I did it.
The good news is they’ve now added an online form to cancel. It took just seconds to fill it in, and my card was cancelled.
How to make sure you don’t get charged auto-renewal fees by mistake
If you have a full membership you could cancel as soon as you get your card. This way you won’t forget and then accidentally get charged for another year. Doing this won’t affect how long your membership lasts – it’ll carry on as normal but stop on the expiry date.
If you’re on a multi-month trial then leave it to the start of your final month to cancel so you definitely get the full trial length you signed up for.