Virgin is the latest bank to announce branch closures
by Brean Horne, Senior Writer
Virgin Bank will close 39 of its UK bank branches – almost one-third of the physical locations still standing.
Here, we reveal which banks will be closing their doors for good.
When are banks closing?
Virgin Bank announced that 39 of its stores will close from October 2023.
According to the bank they made the “difficult decision” due to fewer people banking in person.
If you’re affected by these branch closures and curious about the decision-making behind your local store closing, Virgin has published an impact assessment for each one on its website.
Which Virgin Money banks are closing?
Virgin Money Banks will be closing in the following UK locations:
|Town||Street Address||Country||Post Code||Closure Date|
|Belfast||5 Wellington Place||Northern Ireland||BT1 6GA||13/11/23|
|Bournemouth||112 Old Christchurch Road||England||BH1 1LU||7/11/23|
|Brighton||170 North Street||England||BN1 1EA||9/11/23|
|Bristol||Unit 2, Transom House, Victoria Street||England||BS1 6AH||1/11/23|
|Bromley, London||36 Market Square||England||BR1 1NF||30/11/23|
|Cambridge||26-27 Sidney Street||England||CB2 3HW||25/10/23|
|Cardiff||18-19 Trinity Street||Wales||CF10 1BH||20/11/23|
|Chelmsford||83 High Street||England||CM1 1DX||20/11/23|
|Cheltenham||215 High Street||England||GL50 3HH||30/10/23|
|Chester||6-8 Watergate Street||England||CH1 2LA||19/10/23|
|Croydon, London||Unit 16, Norfolk House, Wellesley Road||England||CR0 1LH||13/11/23|
|Derby||28 St. Peter’s Street||England||DE1 1SL||17/10/23|
|Durham||76 Saddler Street||England||DH1 3NP||6/11/23|
|Ellon||28 Market Street||Scotland||AB41 9JE||27/11/23|
|Enfield, London||34 The Town||England||EN2 6LU||21/11/23|
|Exeter||60 South Street||England||EX1 1EE||6/11/23|
|Fort William||58 High Street||Scotland||PH33 6AH||22/11/23|
|Golders Green, London||2 Golders Green Road||England||NW11 8LH||22/11/23|
|Gosforth, Newcastle upon Tyne||Unit 1A, The Gosforth Centre||England||NE3 1JZ||8/11/23|
|Guildford||12 North Street||England||GU1 4AF||14/11/23|
|Harrow, London||307 Station Road||England||HA1 2TA||23/11/23|
|Hexham||5 Cattle Market||England||NE46 1NJ||7/11/23|
|Irvine||151 High Street||Scotland||KA12 8AD||20/11/23|
|Kendal||7 Stricklandgate||England||LA9 4NB||6/12/23|
|Kensington, London||154-158 Kensington High Street||England||W8 7RL||27/11/23|
|Kingston upon Thames, London||15-17 Castle Street||England||KT1 1ST||28/11/23|
|Liverpool||53 Lord Street||England||L2 6PB||5/11/23|
|Lochgilphead||Poltalloch Street||Scotland||PA31 8LL||21/11/23|
|London||30-31 Haymarket||England||SW1Y 4EX||29/11/23|
|Milton Keynes||502 Silbury Boulevard||England||MK9 2AD||23/10/23|
|Newton Stewart||83 Victoria Street||Scotland||DG8 6NL||15/11/23|
|Norwich||10 Castle Street||England||NR2 1PD||26/11/23|
|Oxford||129-129A High Street||England||OX1 4DF||16/11/23|
|Reading||160 Friar Street||England||RG1 1HE||15/11/23|
|Southampton||10 College Place||England||SO15 2FD||8/11/23|
|St Albans||5 Lockey House||England||AL1 3LP||24/10/23|
|Swindon||10 Regent Circus||England||SN1 1PW||31/10/23|
|Turriff||1 Main Street||Scotland||AB53 4AA||28/11/23|
|Wolverhampton||67 Queen Street||England||WV1 3BY||18/10/23|
What to do if your bank is closing
A lot of people bank digitally these days, so this round of branch closures might not come as much of a surprise.
However, if you regularly bank in person, losing a branch location can be really inconvenient at best. Opening a bank account with a provider that has a local branch to you can help you get access to face-to-face banking.
It’s always handy to have an account with a bank that has a physical branch to help you access your money or help you with banking services when you need it.
You don’t necessarily have to switch your bank account – although doing so may help you earn a decent switching bonus.
Remember, most switching deals have requirements you’ll need to meet before the bonus is paid. This includes things like paying a certain amount of money into the account within a specific period of time. Others may just require a minimum monthly pay-in for you to qualify.
Virgin Money customer reviews
Smart Money People rates Virgin Money 3.88 stars out of five based on 1,560 customer reviews (at the time of writing, July 2023).
Some 60% of customers rated the bank five stars with top reviewers highlighting great customer service and a competitive range of products and rates.
Customers rating the bank negatively experienced difficulties making payments and having issues with the security of their accounts.
Andy’s Analysis: Should you ditch Virgin Money?
When Virgin Money first merged with Clydesdale Bank and Yorkshire Bank, the big selling point was market-leading savings rates, albeit on a relatively low balance. I’m sure many of you signed up to take advantage, along with some unusual bank-switching offers.
Sadly, the bank no longer runs these offers and there are far better places to put your cash. Personally, I’d look at an alternative one that offers a better app or regular rewards.
However, Virgin Money has been offering competitive ISA rates (LINK), with some available just to current account customers. So if that’s something that appeals then you’ll want to stick with the bank.
Listen to Cash Chats, Andy’s award-winning podcast. Episodes every Tuesday.