Virgin Money to close 39 bank branches across UK

Virgin is the latest bank to announce branch closures

Virgin Bank will close 39 of its UK bank branches – almost one-third of the physical locations still standing. 

It joins several high street banks including Barclays, Lloyds and Halifax that have announced branch closures this week. 

Here, we reveal which banks will be closing their doors for good. 

virgin money bank

When are banks closing?

Virgin Bank announced that 39 of its stores will close from October 2023. 

According to the bank they made the “difficult decision” due to fewer people banking in person. 

If you’re affected by these branch closures and curious about the decision-making behind your local store closing, Virgin has published an impact assessment for each one on its website

Which Virgin Money banks are closing?

Virgin Money Banks will be closing in the following UK locations:

TownStreet AddressCountryPost CodeClosure Date
Belfast5 Wellington PlaceNorthern IrelandBT1 6GA13/11/23
Bournemouth112 Old Christchurch RoadEnglandBH1 1LU7/11/23
Brighton170 North StreetEnglandBN1 1EA9/11/23
BristolUnit 2, Transom House, Victoria StreetEnglandBS1 6AH1/11/23
Bromley, London36 Market SquareEnglandBR1 1NF30/11/23
Cambridge26-27 Sidney StreetEnglandCB2 3HW25/10/23
Cardiff18-19 Trinity StreetWalesCF10 1BH20/11/23
Chelmsford83 High StreetEnglandCM1 1DX20/11/23
Cheltenham215 High StreetEnglandGL50 3HH30/10/23
Chester6-8 Watergate StreetEnglandCH1 2LA19/10/23
Croydon, LondonUnit 16, Norfolk House, Wellesley RoadEnglandCR0 1LH13/11/23
Derby28 St. Peter’s StreetEnglandDE1 1SL17/10/23
Durham76 Saddler StreetEnglandDH1 3NP6/11/23
Ellon28 Market StreetScotlandAB41 9JE27/11/23
Enfield, London34 The TownEnglandEN2 6LU21/11/23
Exeter60 South StreetEnglandEX1 1EE6/11/23
Fort William58 High StreetScotlandPH33 6AH22/11/23
Golders Green, London2 Golders Green RoadEnglandNW11 8LH22/11/23
Gosforth, Newcastle upon TyneUnit 1A, The Gosforth CentreEnglandNE3 1JZ8/11/23
Guildford12 North StreetEnglandGU1 4AF14/11/23
Harrow, London307 Station RoadEnglandHA1 2TA23/11/23
Hexham5 Cattle MarketEnglandNE46 1NJ7/11/23
Irvine151 High StreetScotlandKA12 8AD20/11/23
Kendal7 StricklandgateEnglandLA9 4NB6/12/23
Kensington, London154-158 Kensington High StreetEnglandW8 7RL27/11/23
Kingston upon Thames, London15-17 Castle StreetEnglandKT1 1ST28/11/23
Liverpool53 Lord StreetEnglandL2 6PB5/11/23
LochgilpheadPoltalloch StreetScotlandPA31 8LL21/11/23
London30-31 HaymarketEnglandSW1Y 4EX29/11/23
Milton Keynes502 Silbury BoulevardEnglandMK9 2AD23/10/23
Newton Stewart83 Victoria StreetScotlandDG8 6NL15/11/23
Norwich10 Castle StreetEnglandNR2 1PD26/11/23
Oxford129-129A High StreetEnglandOX1 4DF16/11/23
Reading160 Friar StreetEnglandRG1 1HE15/11/23
Southampton10 College PlaceEnglandSO15 2FD8/11/23
St Albans5 Lockey HouseEnglandAL1 3LP24/10/23
Swindon10 Regent CircusEnglandSN1 1PW31/10/23
Turriff1 Main StreetScotlandAB53 4AA28/11/23
Wolverhampton67 Queen StreetEnglandWV1 3BY18/10/23

What to do if your bank is closing

A lot of people bank digitally these days, so this round of branch closures might not come as much of a surprise. 

However, if you regularly bank in person, losing a branch location can be really inconvenient at best. Opening a bank account with a provider that has a local branch to you can help you get access to face-to-face banking. 

It’s always handy to have an account with a bank that has a physical branch to help you access your money or help you with banking services when you need it. 

You don’t necessarily have to switch your bank account – although doing so may help you earn a decent switching bonus. 

Right now you could earn a top-paying bonus of £200 by switching to Natwest, RBS, TSB or Ulster Bank.

Remember, most switching deals have requirements you’ll need to meet before the bonus is paid. This includes things like paying a certain amount of money into the account within a specific period of time. Others may just require a minimum monthly pay-in for you to qualify. 

Virgin Money customer reviews

Smart Money People rates Virgin Money 3.88 stars out of five based on 1,560 customer reviews (at the time of writing, July 2023). 

Some 60% of customers rated the bank five stars with top reviewers highlighting great customer service and a competitive range of products and rates. 

Customers rating the bank negatively experienced difficulties making payments and having issues with the security of their accounts.

Andy’s Analysis: Should you ditch Virgin Money?

When Virgin Money first merged with Clydesdale Bank and Yorkshire Bank, the big selling point was market-leading savings rates, albeit on a relatively low balance. I’m sure many of you signed up to take advantage, along with some unusual bank-switching offers.

Sadly, the bank no longer runs these offers and there are far better places to put your cash. Personally, I’d look at an alternative one that offers a better app or regular rewards.

 However, Virgin Money has been offering competitive ISA rates (LINK), with some available just to current account customers. So if that’s something that appeals then you’ll want to stick with the bank.

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