Monzo Max review

Max is Monzo’s most expensive packaged bank account

Monzo recently scrapped its two paid tiers, Monzo Plus and Monzo Premium, but, in their place, it introduced three new ones — Extra, Perks and this one, Max. Max is the most expensive option, costing £17 per month. Here’s everything you get with it. 

What do you get with Monzo Max vs Monzo Perks?

We won’t be reviewing all of the features of Monzo Max in this review, just the ones it’s got in addition to the free Monzo account, Monzo Extra and Monzo Perks. If you want to learn more about what you can do with Monzo, you can check out our in-depth review of the account. Here’s an overview of what you can get.

FeatureMonzo FreeMonzo ExtraMonzo PerksMonzo Max
Cost:Free£3 per month£7 per month£17 per month
Spending analysis:
Trends:
Instant spending notifications:
Spending categories:
Pots:
Monthly spending summary:
Spend and withdraw abroad for free:
Savings rate:4.10% AER (variable)4.10% AER (variable)4.60% AER (variable)4.60% AER (variable)
Fee-free cash withdrawals abroad: £200£200£600£600
Connect other banks and credit cards:
Virtual cards:
Advanced roundups:
Custom categories:
Auto-spreadsheet:
Credit insights:
Fee-free cash deposits:3 free per month3 free per month
Discounted investment fees:
Free Railcard:
Free Greggs treat:
Worldwide travel insurance:
Worldwide phone insurance:
UK and Europe breakdown cover:

Monzo Max benefits

In addition to all of the features of the free Monzo account and the additional features of Monzo Extra and Monzo Perks, you also get worldwide travel insurance, phone insurance and breakdown cover in the UK and Europe. Here’s more detail on what you get with Monzo Max. 

Worldwide travel insurance

You get personal multi-trip travel insurance with £50 excess, provided by Zurich. You’re covered by up to £5,000 for cancellations and £10m for medical bills. You also get cover for lost valuables and a car hire excess waiver. 

Worldwide phone insurance

This insurance covers your mobile phone and accessories against loss, theft and accidental damage.

Your mobile is covered up to £2,000 and accessories, such as headphones and chargers are covered up to £300

It’s provided by Assurant and there’s a £75 excess. You can only claim twice per year.  

UK and Europe breakdown cover

In addition, you get personal breakdown cover. This covers you, not your vehicle, so your family members either need to have you in the car at all times, or have their own policy in place to be covered. You can add them for £5 a month — we cover this in the next bit.

The cover is for UK and Europe and includes at-home assistance, onward travel and vehicle recovery.

This is provided by RAC.

Add extra family members

You can add your family to your travel, phone and breakdown cover for £5 per month. 

“Family” means your spouse or legal partner and any financially dependent and unmarried (or not living with their partner) children aged 19 years old or under at the start of a trip  — or aged 21 years old or under at the start of a trip if still in full time education. Your family needs to be named on the policy.

Burnt coral card

You get a darker version of Monzo’s iconic coral card with this account. If you’re moving to Monzo Max from Monzo Premium, then you can keep your metal card until it expires, but it’ll be replaced with this one after that. 

How does Monzo Max compare with Monzo Premium?

You can’t get Monzo Premium any more, though you can keep it for now if you already have it. This was a previous tier of Monzo that cost £15 per month – and it covered your family without the need for an extra payment. 

If you decide to swap from Premium to Max you won’t be able to switch back. You can however keep your metal card until it expires.

Here’s the main differences between Monzo Premium’s extra benefits and Monzo Max’s extra benefits. 

FeatureMonzo PremiumMonzo Max
Cost:£15 per month£17 per month
Card:White metal cardBurnt coral card
Savings rate:4.60% AER (variable) 4.60% AER (variable)
Fee-free cash withdrawals abroad:£600£600
Connect other banks and credit cards:
Virtual cards:
Advanced roundups:
Custom categories:
Auto-spreadsheet:
Credit insights:
Free cash deposits:3-fee-free deposits per month
Discounts and offers:Free weekly Greggs
Free Railcard:
Discounted investment fees:
Worldwide travel insurance:For you and anyone travelling with youFor you only
Mobile phone insurance:
Discounted lounge access:
UK and Europe breakdown cover:
Add family:For £5 per month

Is Monzo Max better abroad?

Monzo Max is the best of the Monzo accounts to use abroad — you get worldwide travel insurance with it, and you can withdraw up to £600 per month abroad. However, I think that if you’re with Monzo Premium, it’s not worth moving over. 

And if not, you can likely get cheaper travel insurance — an annual travel insurance policy can cost you half the cost of Monzo Max for the year. We’d also suggest that you look at other travel debit and credit cards that might suit you better. There’s no reason why your bank account needs to provide your travel insurance, after all.  

Customer reviews of Monzo

As Monzo only announced Monzo Max in April, we don’t yet have any customer reviews of the account over at our sister site Smart Money People

When looking just at Monzo, customers rate the account 4.93/5, with customers raving about the customer service, and finding this to be a great app for digital banking.

Some customers had negative experiences when receiving large sums of money — with a few mentioning that their accounts were closed unexpectedly. We cover this issue further in our full Monzo review.

Smart Money People advert

Is Monzo Max worth it?

Zoe’s analysis

If you were to make use of all the features of the account, you could work out with more in rewards than you spend. Here’s a rough idea:

  • A Railcard costs £2.50 per month
  • A Greggs sausage roll each week costs about £4.80
  • An annual travel policy costs about £8.30 per month 
  • Breakdown cover is about £3.30 per month
  • Mobile phone cover will depend on your device but for the latest Google Pixel it’s about £9 per month

This totals £27.90 per month, so £10.90 more than the Max fee, saving you £130.80 a year. 

You also get the additional Monzo Extra features that can help you with budgeting and saving — I really like these, but I wouldn’t have paid for them individually. 

So a decent option right? Well, that’s only the case if you need and use all the features. If not, you’re overpaying.

Plus, you might be better off with a different packaged bank account at a different bank. The cheapest out there for worldwide family cover is £12.50 a month via Virgin Money. That’s £9.50 less a month than Monzo Max with an added person.

Personally, as a Premium member, I’ve spent a long time pondering whether I ought to move to Monzo Max, and I’ve ultimately decided that I’m effectively choosing between travel insurance for everyone you travel with and a Railcard. 

I really benefit from the worldwide travel insurance for both me and my partner, but I probably wouldn’t benefit from the Greggs and I’ve only just renewed my Railcard. So I’ll likely only shift over to Monzo Max if Monzo forces me to.

Monzo Max

Cost:£17 per month
Benefits:All Monzo Free, Extra and Perks features
£600 fee-free cash withdrawals abroad per month
Worldwide travel insurance
UK and EU breakdown cover
Mobile phone insurance
Card colour:Burnt coral
Exclusive savings rate:4.6% AER variable

2 thoughts on “Monzo Max review

  1. You actually get 5 cash deposits for free at post office and paypoint locations with Premium, so the graphic is slightly off.

  2. Readers need to be wary of the exclusions in packaged accounts travel insurance because typically they do not cover pre-existing medical conditions. Worse still, the additional premium to extend cover to pre-existing medical conditions is considerably more than a standalone policy. In short, unless you are young and healthy, you should probably look elsewhere.

Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.